Cynthia H. Email and Phone Number

Multi-faceted Project Manager with an entrepreneurial spirit and experience in delivering enterprise-wide IT, application, and communications projects to align infrastructure and applications with business and client objectives. Technically proficient leader with a powerful background as a successful Network Administrator and Senior Systems Engineer. Ability to closely partner with business, engineering, and development teams to deliver robust, strategic end-to-end solutions to enhance operational performance. Persistent and tenacious project manager that delivers complex projects on time, under budget and with demonstrable business benefit. Consistently seeks increased responsibilities and uses initiative, which allows for navigation through multiple industries. Four years of providing training to newly hired technicians. Specialties: Customer Relations Contract Management Technical ManagementCrisis Management Resource Planning Disaster RecoveryVendor Management Capacity Planning Scope Management Team Building Quality Management Application Deployment Lead Change Management Security Management Detail Oriented Cost Management Monitoring Deployment Strong Follow-up Skills Asset ManagementTraining• Received eight “Thank You” awards during tenure at IBM• Expertise in leading project turnarounds resulted in selection by senior management to undertake several previously “unsuccessful” projects and successfully drive focus, improve relationships and provide immediate attention to client priorities• Established a cost negotiation process with vendors, resulting in a savings of 15%+ annually• Incorporated technical training into E.M. Destiny’s portfolio of services by training and coaching employees in full technical aspects of firms’ services which increased profits by 25%• Achieved a cost savings of $1M+ for IBM by identifying erroneous double-charges for space leasing and overcharges for equipment leases