Cynthia Kiprop Email & Phone Number

Kenya

Email administration- manage client spam filters and end user spam queries and general mail troubleshooting queries, signatures both locally and through Exclaimer/365, rules calendar sharing and mobile device configurationAdminister and Troubleshoot Citrix cloud sessions for usersConfig of mail relay for scanners- scan to emailManage user accounts and licenses in Microsoft 365Configure and troubleshoot remote desktop connections using RDPAdminister Active Directory on Windows servers, including managing users accounts and policiesMonitoring remote management alerts using RMM software and maintain client endpoint listsManage 2FA accounts and ensure its proper implementation and use across the organisationTroubleshoot software issues on both Windows and MacOS operating systemsStay up-to-date with the latest technologies and tools related to the IT AdministrationTroubleshoot printing and scanning issues for local and redirected printersRemotely configure new devices according to clients' requirements and standardsVPN basic configurations for the end userRemote troubleshooting of network issuesInstall client specific settings and software locally on PCConfigure, install and update third party applications including SAGE/IRIS/DIGITA/TEKLA/SCIAInvestigate and remediate any web filter issues

Nairobi, Kenya

Verifying and extracting data from source documentsimporting and transferring data from hardcopy Performing data integrity creating and submitting data collation reports

Nairobi, Kenya

Developed and implemented support systems and business processes for researchsupport. Installed & configured of the ODK toolkit used for data collection.Trained and guide other researchers on how to use the application for data collection.Provided support, including procedural documentation and relevant reports.-Maintained support systems and training of users.Performed regular data Backup for analysis.

Nairobi, Kenya

Maintaining up-to-date inventory of all ICT equipment & software licences.Detecting, diagnosing and resolving PC , Printer and peripheral device faultsConnecting employees to the Virtual Teams for virtual meetingand connecting to anydesk to solve issues remotelyMicrosoft remote servicesPerforming basic server diagnostic routinesSetting up equipment such as PC, laptops, iPads, mobile devices, projectors, sound system andother specialist equipment, ensuring that systems are ready for use and operating safely andcorrectlyPerforming network checks to ensure WI-FI connectivity is maintainedEnsuring good network connectivity Installing new software and hardware and ensuring latest software upgrades are implementedincluding using the recommended security software

Nairobi Kenya, The National Treasury

Install, configure & Monitor network performance LAN & WAN for clients.Providing day-to-day administration of Infrastructure and security components such as network switches, firewalls, WAN connectivity, VPN and Anti-Virus.Performing troubleshooting analysis of servers, workstations and associated systems. Configure and maintain the organization's internal computer network. Managing network security tools, e.g., firewall, anti-virus and intrusion detection systems. Ensuring network connectivity of all servers, workstations, telephony equipment, faxmachines and other network appliances;Managing the usage of the network systems and their resources on a regular basis toidentify bottlenecks and co-ordinate with Network & Systems Engineers to carry outappropriate tuning;Conducting administration of network servers by troubleshooting hardware andsoftware issues. Installing, configuring and maintaining network hardware and other computer systems. Maintaining application systems

Nairobi, Kenya

Data Entry and verificationData Integrity

Kenya

Installing, configuring, monitoring and maintaining computer systems and network Replacing computer parts as required Developing and maintaining system backup Network Troubleshooting End user supportHardware Maintenance

System, Networking, And Lan/Wan Management/Manager, Pass

Bsc. Mathematics And Computer Science, Computer Systems Networking And Telecommunications

Cyber Security, Pass

Bachelor'S Degree, Mathematics And Computer Science