Cindy Sullivan Email and Phone Number

Executive Leader with years of demonstrated success in SaaS Solution Sales and Delivery. History of exceeding goals within market-leading software companies by means of effective business development strategies and cross functional team leadership. I thrive on driving teamwork, creating impactful strategies, and fostering a positive culture of execution. Motivated to ensure customer success with unique talent for growing and sustaining revenue by leading the deployment of enterprise application solutions, working with Finance, Legal, Marketing, Product Engineering and Sales teams for SaaS solutions that surpass customer expectations. Passionate about building and leading high-performing Services organizations.Skills:• Identifying, pursuing, and closing profitable new business with effective go to market strategies• Oversight to deliver projects on-time, on-budget, with high-quality levels• Meeting and exceeding annual and quarterly revenue and profitability targets• Scaling Services delivery infrastructure, including methods, processes and tools• Building and managing win-win customer relationships• Maintaining high-levels of customer satisfaction and retentionSpecialties:• Solution Sales & Business Development• Complex Proposal Development & Presentation• Contract Negotiation and Closing• P&L Management• Revenue Forecasting & Budgeting• Team Building, Mentoring & Leadership• Methodology & Process Development• Full Project Lifecycle Management• Relationship Development & Management• Conflict & Issue Resolution• Customer Advocacy and Retention Programs• Packaged Services Offering Development & Implementation• Partner Management & Certification Program Development• Internal & External Training Program Development• Strategic Alliance Development & Management• Customer Satisfaction Assessment & Analysis