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Yoondo C. Email & Phone Number

Senior Customer Care Associate at Lattice
Location: Queens, New York, United States 7 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Lattice
Role
Senior Customer Care Associate
Location
Queens, New York, United States
Company size
611 employees

Who is Yoondo C.? Overview

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Quick answer

Yoondo C. is listed as Senior Customer Care Associate at Lattice, a with 611 employees, based in Queens, New York, United States. AeroLeads shows a matched LinkedIn profile for Yoondo C..

Yoondo C. previously worked as Senior Product Support Specialist at Hive and Product Support Specialist at Hive. Yoondo C. holds Bachelor’S Degree, Psychology, 3.47 from Queens College.

Company email context

Email format at Lattice

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Lattice

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Profile bio

About Yoondo C.

Service-minded Customer Experience Specialist with excellent customer and management skills.Action-oriented with effective communication, organizational skills, and empathy to assist customers with satisfaction.

Current workplace

Yoondo C.'s current company

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Lattice
Lattice
Senior Customer Care Associate
New York, United States
Website
lattice.com
Employees
611
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Company profile
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7 roles

Yoondo C. work experience

A career timeline built from the work history available for this profile.

Senior Customer Care Associate

Lattice

New York, United States

Senior Product Support Specialist

Hive

New York, United States

Troubleshoot customer problems and answer questions via live chat (Intercom), email, & ZoomSupport customers by utilizing Sendgrid, Canny, Fullstory, and MongoDBCreate & maintain knowledge base articles for usersEscalate issues to the Product team from customer feedback

Product Support Specialist

Hive
Apr 2021 - Apr 2023

Customer Experience Specialist

Buncee

Greater New York City Area

Create automation on Salesforce, Zendesk, and Olark to maximize team productivity.Support customers by providing product solutions utilizing Live Chat Software and Zendesk Support.Monitor 237 Accounts and track interactions with the sales team using CRM.Strategize with marketing team to engage 40,000+ audiences by using Mailchimp.

Jun 2019 - Apr 2021

Lead Media Instructor

Promise Ministries International

Queens County, New York, United States

Utilize Adobe Premiere Pro and Adobe After Effects to edit raw footage.Teach videography and photography using DSLR and Mirrorless cameras.Brief and launch media projects for trip recaps, ministry designs, and weekly announcements.Lead weekly meetings with crewmembers to prepare for live sound production.

Jan 2017 - Sep 2019

Assistant Graphic Designer

Saint Robert Bellarmine

Bayside, Ny

Created basic designs, concepts, and sample layouts to fit company’s vision.Proofread, typed, and assembled newsletters to prepare for final print.

Mar 2016 - Mar 2017

Customer Support Associate

Verizon

Bayside, Ny 11361

Compiled daily status reports to track and improve merchandise sales using Microsoft Excel.Organized records of customers’ inquiries and complaints, as well as actions taken.Aided all customers’ by exchanging merchandise, refunding, or adjusting transactions.Improved and maintained customer support, such as answering 10+ calls daily and receiving feedbacks.

Jun 2015 - Mar 2016
Team & coworkers

Colleagues at Lattice

Other employees you can reach at lattice.com. View company contacts for 611 employees →

VS Verona S. Verona S. Colleague at LatticeLondon, England, United Kingdom View → SS Servicenow Service Servicenow Service Colleague at LatticeToronto, Ontario, Canada View → BL Brad Light Brad Light Colleague at LatticeNew York, United States View → RB Rose Bunker Rose Bunker Colleague at LatticeSan Francisco, California, United States View → CG Chandler Goldberg Chandler Goldberg Colleague at LatticeNew York City Metropolitan Area, United States View → MA Majed Al-Othaimeen Majed Al-Othaimeen Colleague at LatticeUnited States View → ME Morgan E. Irizarry Morgan E. Irizarry Colleague at LatticeHuntersville, North Carolina, United States View → MS Mrkirpal Singh Mrkirpal Singh Colleague at LatticeAbu Dhabi Emirate, United Arab Emirates View → JC Jennifer Chicas Jennifer Chicas Colleague at LatticeNew York, United States View → AM Anna Mack Severn (Hardison) Anna Mack Severn (Hardison) Colleague at LatticeRaleigh, North Carolina, United States View →
2 education records

Yoondo C. education

Bachelor’S Degree, Psychology, 3.47

Queens College

Activities and Societies: Co-Directed Soon Movement media team for annual East Coast conferences with 300+ attendees

FAQ

Frequently asked questions about Yoondo C.

Quick answers generated from the profile data available on this page.

What company does Yoondo C. work for?

Yoondo C. works for Lattice.

What is Yoondo C.'s role at Lattice?

Yoondo C. is listed as Senior Customer Care Associate at Lattice.

Where is Yoondo C. based?

Yoondo C. is based in Queens, New York, United States while working with Lattice.

What companies has Yoondo C. worked for?

Yoondo C. has worked for Lattice, Hive, Buncee, Promise Ministries International, and Saint Robert Bellarmine.

Who are Yoondo C.'s colleagues at Lattice?

Yoondo C.'s colleagues at Lattice include Verona S., Servicenow Service, Brad Light, Rose Bunker, and Chandler Goldberg.

How can I contact Yoondo C.?

You can use AeroLeads to view verified contact signals for Yoondo C. at Lattice, including work email, phone, and LinkedIn data when available.

What schools did Yoondo C. attend?

Yoondo C. holds Bachelor’S Degree, Psychology, 3.47 from Queens College.

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