Desktop Support Analyst
Current
Oct 2020 - Present
AeroLeads people directory · profile
Cy Potts Email & Phone Number
Desktop Analyst - UCare
at
UCare
1 work email found
@ucare.org
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Desktop Analyst - UCare
Location
Greater Minneapolis-St. Paul Area, United States, United States
Company size
Who is Cy Potts? Overview
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Quick answer
Cy Potts is listed as Desktop Analyst - UCare at UCare, a company with 946 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at ucare.org and a matched LinkedIn profile for Cy Potts.
Cy Potts previously worked as Desktop Support Analyst at Ucare and Desktop Support Analyst at Q Consulting, Inc. Cy Potts holds Bachelor Of Science - Bs, Computer Science, 3.7 from Cebu Doctors' University, Mandaue City.
Company email context
Email format at UCare
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{first_initial}{last}@ucare.org
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AeroLeads found 1 current-domain work email signal for Cy Potts. Compare company email patterns before reaching out.
Profile bio
About Cy Potts
Versatile Desktop Analyst with a focus on supporting physical and virtual environments using technology such as Configuration Manager, Intune and VMware products. Adept at learning and adopting new technologies and tools. Utilizes Powershell scripting for automation and complex tasks. Primary duties include Windows OS administration, software packaging, patch management and vulnerability remediation. Excellent customer service skills obtained from several different customer facing roles throughout my career.
Listed skills include Sccm, Active Directory, Computer Hardware, Technical Analysis, and 17 others.
Current workplace
Cy Potts's current company
Company context helps verify the profile and gives searchers a useful next step.
Ucare
7 roles
Cy Potts work experience
A career timeline built from the work history available for this profile.
Desktop Support Analyst
Jul 2020 - Oct 2020
It Help Desk Representative
- Provide on-site technical support to one of two remaining chemical weapon demilitarization sites, supporting 200+ users and 400+ devices by providing timely resolution of problems. Responsible for daily help desk tasks.
- Imaging devices using Unknown Computer Support and life-cycling 25% of old desktop/laptop models yearly
- Support Chemical Stockpile Emergency Preparedness Program (CSEPP) and other miscellaneous exercises throughout the year.
- Troubleshoot LAN/WLAN connectivity issues with cabling, computers, routers, and Cisco switches
- Perform operating systems/applications vulnerability remediation as indicated by SCAP and ACAS scans
- Device management in SCCM and Active Directory
May 2019 - Jun 2020
Data Entry Specialist
Work with 2018 Colorado State Tax forms (temporary position). Enter 800+ business and personal tax form information into a State of Colorado database system daily, thorough attention to detail demonstrated. Verify form correctness and check for any form alteration.
Feb 2019 - May 2019
Wireless Sales Representative
Provide customer service to new and existing Verizon Wireless customers. Form friendly relations with customers to assess their needs and be able to suggest products that will fit those needs. Provide technical support for smartphones, tablets, mobile hotspots, wireless home phones, and customer accounts. Setup new devices, including backup and transfer of.
Oct 2018 - Dec 2018
Call Center Representative
Make and receive calls as a third-party Comcast service provider. Place orders for Comcast sales representatives located on the Eastern United States, setting up services for new customers and service changes for existing customers. Verify customer satisfaction and address any issues customers may have with billing or other various technical issues.
Jul 2018 - Oct 2018
It Service Desk Intern
Survey Sampling International Philippines Inc.
Worked with the Help Desk team of a busy call center to provide local desktop support to representatives. Tasks include: Setting up workstations, maintaining data backups, imaging and patching computers, transferring user settings/configurations to new computers, troubleshooting network connectivity and VOIP software, diagnosing and replacing faulty.
Jul 2017 - Nov 2017
Team & coworkers
Colleagues at UCare
Other employees you can reach at ucare.org. View company contacts for 946 employees →
JH
James Hewlett Cpht
Colleague at Ucare
Minneapolis, Minnesota, United States, United States
View →
BP
Bittu P
Colleague at Ucare
Hyderabad, Telangana, India, India
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EN
Eric Niehans
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
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AZ
Amee Zins
Colleague at Ucare
United States, United States
View →
BM
Beth Monsrud
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
MV
Maxwell Vergin
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
MM
Megan Millard
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
TH
Taneka Hardin
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
JR
Jamie Ross Ross
Colleague at Ucare
Minneapolis, Minnesota, United States, United States
View →
NF
Nick Farmer
Colleague at Ucare
Eden Prairie, Minnesota, United States, United States
View →
James Hewlett Cpht
Colleague at Ucare
Minneapolis, Minnesota, United States, United States
View →
BP
Bittu P
Colleague at Ucare
Hyderabad, Telangana, India, India
View →
EN
Eric Niehans
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
AZ
Amee Zins
Colleague at Ucare
United States, United States
View →
BM
Beth Monsrud
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
MV
Maxwell Vergin
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
MM
Megan Millard
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
TH
Taneka Hardin
Colleague at Ucare
Greater Minneapolis-St. Paul Area, United States
View →
JR
Jamie Ross Ross
Colleague at Ucare
Minneapolis, Minnesota, United States, United States
View →
NF
Nick Farmer
Colleague at Ucare
Eden Prairie, Minnesota, United States, United States
View →
1 education record
Cy Potts education
FAQ
Frequently asked questions about Cy Potts
Quick answers generated from the profile data available on this page.
What company does Cy Potts work for?
Cy Potts works for UCare.
What is Cy Potts's role at UCare?
Cy Potts is listed as Desktop Analyst - UCare at UCare.
What is Cy Potts's email address?
AeroLeads has found 1 work email signal at @ucare.org for Cy Potts at UCare.
Where is Cy Potts based?
Cy Potts is based in Greater Minneapolis-St. Paul Area, United States, United States while working with UCare.
What companies has Cy Potts worked for?
Cy Potts has worked for Ucare, Q Consulting, Inc, Tetra Tech, Resourcemfg, and Russell Cellular.
Who are Cy Potts's colleagues at UCare?
Cy Potts's colleagues at UCare include James Hewlett Cpht, Bittu P, Eric Niehans, Amee Zins, and Beth Monsrud.
How can I contact Cy Potts?
You can use AeroLeads to view verified contact signals for Cy Potts at UCare, including work email, phone, and LinkedIn data when available.
What schools did Cy Potts attend?
Cy Potts holds Bachelor Of Science - Bs, Computer Science, 3.7 from Cebu Doctors' University, Mandaue City.
What skills is Cy Potts known for?
Cy Potts is listed with skills including Sccm, Active Directory, Computer Hardware, Technical Analysis, Windows, Data Entry, Web Development, and Software Configuration Management.
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