Ing. Cyprian Okafor Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, Czechia

In my role, I was responsible for leveraging data analysis and research to address and resolve complex challenges using a variety of software tools.• Managed time and resource constraints, making strategic decisions to meet deadlines.• Implemented proactive problem-solving strategies that resulted in cost savings initiatives.• Collaborated effectively across departments to resolve issues and ensure proper documentation.• Consistently achieved 100% KPI for three consecutive months post-onboarding.

Prague, Czechia

• Provide support to students and residents, assisting with record-keeping, data storage, and database of bookings at TV & Sports center.• Maintenance of gadgets, equipment, and general facility management.• Conducted inspections of facility grounds, external structure, systems, and equipment.

Abuja, Federal Capital Territory, Nigeria

• Developed and implemented a strategic roadmap for project initiation, planning, execution, testing, deployment, and closure, ensuring smooth project lifecycles and timely delivery.• Led and optimized customer-facing operations including sales, marketing, and public relations, improving client acquisition and brand visibility.• Conducted IT consulting projects for educational institutions and religious organizations, ensuring user requirements were met and project deadlines adhered to, delivering tailored IT solutions.• Monitored and analyzed company performance metrics, ensuring alignment with business goals and making data-driven decisions to enhance operational efficiency.• Directed and managed staff assignments, effectively coordinating and delegating work activities to maximize productivity and meet project deadlines.

Abuja

• Created plans and coordinated legislative committee weekly meetings and IT infrastructure upgrades.•Resolved IT support and troubleshooting for technical issues related to Office IT infrastructure.•Managed purchasing and deployment of company laptops and IT equipment.•Implemented Internal Application user training to reduce frustration and improve employee productivity.•Facilitated Windows 10 Configuration, installing, and troubleshooting user workstations, printers, mobile devices, and office equipment. through inbound phone/email using the helpdesk ticketing system.•Resolved user administration issues (e.g., Active Directory, creating/disabling accounts, password reset, and security groups).•Implemented service requests/fulfillment in a timely and efficient manner

Abuja, Federal Capital Territory, Nigeria

• Managed IT project budgets and timelines with precision to ensure team adherence to schedules and successful achievement of project targets.• Planned, monitored, and analyzed project costs to ensure financial goals were met, optimizing resource allocation and expenditure.• Supported senior management and department leaders by successfully completing projects within tight budgets and schedules, while consistently meeting high standards of quality and performance.• Coordinated project activities and team performance, promptly addressing and resolving issues or delays to keep projects on track.• Ensured the quality of deliverables and adherence to specifications by implementing rigorous review processes before final submission to clients.• Facilitated effective communication and problem-solving among project team members to quickly identify and address challenges, ensuring project continuity and success.

Master'S Degree Information Systems Management, Management Information Systems, General

Completed Masters In Information System Management

Bachelor'S Degree In Computer Application, 1St Class