Rui Sheng Hsiao Email & Phone Number

Taiwan

Taipei, Taipei City, Taiwan

As the Creative Director and Taiwan Office Manager at RaidSonic’s Taiwan branch, I lead all creative, operational, and human resource aspects of the office. My role involves high-level creative direction integrated with strategic operations management, serving as a crucial liaison between the Taiwan and Germany offices to ensure cohesive communication and project alignment.Key responsibilities:Inter-office communication: • Facilitate project updates and alignment between Taiwan and Germany, supporting international objectives.Creative Leadership: • Lead the 3D product animation team, managing projects from concept to delivery, which enhances product visibility and engagement. • Oversee website development, including UX/UI, content strategy, and technical enhancements, improving user engagement.Operational management: • Manage all aspects of Taiwan office operations, optimizing workflow and resource allocation to enhance productivity and reduce operational costs.Human resources: • Direct HR, including hiring, onboarding, and training, boosting retention by 20% and developing skills through targeted training.Team leadership: • Mentor creative and technical staff, fostering a collaborative environment and expanding team roles for enhanced project flow.Significant achievements:2025 strategic planning: • Spearheaded the development of the “2025 company annual objectives,” outlining key goals in product innovation, market growth, operational effectiveness, and employee engagement, positioning the company for sustained growth.Technical and creative contributions: • Regularly engage in hands-on technical and creative tasks, from system troubleshooting to advanced 3D product animations, delivering high-quality outputs. • Lead critical writing and content strategy updates for product descriptions and marketing materials, improving message clarity and customer conversion rates.

Taiwan

As the COO and CMO, I managed the development and operation of a cross-border e-commerce platform similar to Amazon's FBA model. I oversaw a team of direct and indirect reports while maintaining strong international partnerships. Additionally I provided marketing consultancy services to clients, guiding them in various aspects of digital marketing and platform utilization.Key responsibilities: • Lead the development and operation of the cross-border e-commerce platform • Manage 1 direct report and 3 indirect reports, fostering strong international partnerships • Develop and guide clients through the platform onboarding process, including: 1. Explaining benefits of international sales 2. Training on platform operations 3. Advising on digital marketing strategies (SEO, social media) • Assist clients with event planning and product presentation improvement • Implement and oversee onboarding and training programs for new hires • Analyze daily revenue and metric reports, aligning sales projections with company goals • Provide marketing consultancy services, including event planning, website development, social media strategy, and SEO optimization

Taipei Taiwan

In this dual role at a company specializing in manufacturing metallic chains for oil extraction and motor races, I led procurement efforts and maintained international client relationships. I focused on developing new relationships with manufacturers in China, significantly reducing costs across multiple manufacturing bases in Taiwan, China and Thailand.Key responsibilities: • Lead procurement efforts, developing new relationships with manufacturers in China • Supervise 3 direct reports and 11 indirect reports • Cultivate and maintain relationships with 3 different alloy manufacturers • Implement cost-reduction strategies across multiple manufacturing bases • Maintain relationships with existing international clients • Analyze company revenue reports to identify regional profit growth and sales potential • Collaborate with development staff to meet target revenues through consultative selling • Work with foreign businesses to fulfill their quarterly supply needs

Taiwan

As a senior account executive, I managed a team focused on achieving sales goals and operational objectives. Specialized in maintaining and growing international client relationships, particularly in Japan, Brazil, and Hong Kong. My role also included exhibition management and high-value product sales.Key responsibilities: • Manage 1 direct report and 8 indirect reports • Achieve daily sales goals and operational objectives • Collaborate with team members on business development and sales targets • Maintain and grow international client relationships in Japan, Brazil, and Hong Kong • Address escalated customer issues, providing fair and appropriate solutions • Plan and coordinate exhibition participation • Negotiate with exhibition planners for optimal pricing and designs • Sell specialized UV roll-to-roll and flatbed large printers

Ba, Computer Animation

Computer Animation (Ba), A+

General Degree