- Directed a 15-member team for philanthropic donor outreach and coordinated 30+ volunteers- Orchestrated a successful initiative raising $15,000+ for the Nolan School of Hotel Administration- Conducted public presentations, training sessions, and high-touch engagement fundraising events- Maintained and updated email templates, facilitated team communication, and liaised with VIP donors

- Cross-trained in hotel operations, including conferences, housekeeping, front office, and F&B service- Provided excellent customer service at the resort's club facilities, pools, restaurants, and bars- Expedited food and beverage and liaised between front and back of house operations to ensure timely and high-quality service for over 1200 covers per day

- Promoted from barista to assistant manager, supervising a team of eight- Organized inventory, layout, scheduling, training, marketing, and sales- Launched website and e-commerce platform with digital advertising to expand customer reach- Conducted data analysis and menu engineering to improve product offerings and profitability- Developed menus, pricing strategies, and automated financial statement templates

- Oversaw marketing and branding, including graphic design, web design, and out-of-home advertising- Executed PR events and activities to expand outreach and improve relations with professors and students- Managed recruitment and onboarding, including interviews, deliberations, and training- Awarded UAlbany’s President’s Award for Leadership (ABLE 2020)

- Founded and led VEKO, an online aggregator for advertising product sales and services of other VEI businesses, solving a communication problem- Developed a comprehensive business plan and presentation pitch deck, winning the NYC Business Plan Championships and placing sixth in the National Business Partner Competition (2019)- Partnered with Ad Council and Elephant to create a campaign promoting awareness of hunger in America, overseeing a team of 25 students to create a campaign deck, pitch, and presentation, placing second at Ad Futures Pitch Competition (2019)