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Czarina Gem Falco is listed as Account Manager at Xendit at Xendit, a with 239 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Czarina Gem Falco.
Czarina Gem Falco previously worked as Account Manager at Xendit and Customer Product Specialist at Xendit. Czarina Gem Falco holds Bachelor Of Engineering - Be, Engineering from Technological University Of The Philippines.
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Engineering graduate with diverse experience in account management and customer success in the fintech industry, as well as a strong foundation in marketing and project management.
Listed skills include Electronics and Sales Operations.
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Metro Manila, National Capital Region, Philippines
Uncovers potential use cases through probing with clients and recommending potential solutions. Conducts pricing analyses, pitches and proposals, and negotiations for positive outcomes for both Xendit and the client.Conducts account reviews and engages internal stakeholders on execution of account plan. Maintains a consistent engagement
Technical Account & Stakeholder management for dedicated enterprise merchants eg. Shopee, Foodpanda, Seabank, etc.Conducted data analysis on volume, transactions & issues for enterprise merchantsMeasured customer health, and managed responses to survey results internally Managed internal and external stakeholders in regards to product improvements for stability, revenue, etc Worked heavily across multiple functions such as product, sales and customer success to ensure smooth day to day operations for VIP customers.Headed an automation project that led to allowing customers to top up even on weekends while removing manual toil on two departments (Customer Support and Financial Operations) with no break in flow on the customers’ POV.Onboarded clients resulting to over 13M USD volume within 6 months
Specialized in customer support and ownership of the Disbursement Product which included solutioning on complex issues and took lead on planning and implementation until resolved.Led multiple projects including but not limited to:Research on the onboarding experience of merchants resulting in recommendations used by various teams for customer experience improvement.End to end plan for reprioritizing resources through transitioning and aiding select accounts more effectively.Creating a knowledge base framework with recommendations for writing content for internal standard operating procedures
Taguig City, Metro Manila
Handles marketing of Regional Anesthesia and Central Venous Catheters.
Metro Manila
Serviced infusion and syringe pumps to maintain its maximum operability.
Maintained infusion and syringe pump service units (company-owned).
Handled all sales coordination for packaging machines.
Other employees you can reach at xendit.co. View company contacts for 239 employees →
Musa Sharuddin
Colleague at XenditJakarta, Indonesia
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PP
Pornthip Pilatham
Colleague at XenditBangkok, Bangkok City, Thailand
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RA
Rizkia Ayu Ratnaningtyas
Colleague at XenditJakarta, Indonesia
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EP
Eunike P.
Colleague at XenditWest Java, Indonesia
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YR
Yves Robert Sta. Ana
Colleague at XenditMetro Manila, Philippines
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RN
Regina Nathania
Colleague at XenditBanten, Indonesia
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MD
Mohd Danial
Colleague at XenditFederal Territory Of Kuala Lumpur, Malaysia
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MV
Mikhaela V. Yovita A.
Colleague at XenditJakarta, Indonesia
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HG
Henry Gatlin
Colleague at XenditStockholm, Stockholm County, Sweden
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MU
Maahir Ur Rahman M.
Colleague at XenditJakarta, Indonesia
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Took up classes in the evening alongside my day job to pursue my Bachelor’s Degree. Awarded Best Thesis for the Computer Category.
Activities and Societies: President - Service Oriented Club, Active Member - Math Society Batch Valedictorian, Leadership Award.
Quick answers generated from the profile data available on this page.
Czarina Gem Falco works for Xendit.
Czarina Gem Falco is listed as Account Manager at Xendit at Xendit.
Czarina Gem Falco is based in Metro Manila, National Capital Region, Philippines while working with Xendit.
Czarina Gem Falco has worked for Xendit, B. Braun Medical, B. Braun Medical Inc. (Us), and Rovema Asia Pacific Corporation.
Czarina Gem Falco's colleagues at Xendit include Musa Sharuddin, Pornthip Pilatham, Rizkia Ayu Ratnaningtyas, Eunike P., and Yves Robert Sta. Ana.
You can use AeroLeads to view verified contact signals for Czarina Gem Falco at Xendit, including work email, phone, and LinkedIn data when available.
Czarina Gem Falco holds Bachelor Of Engineering - Be, Engineering from Technological University Of The Philippines.
Czarina Gem Falco is listed with skills including Electronics and Sales Operations.
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