Chief Operating Officer
CurrentGNResearch is a multi-country research and consulting group, specialized in Customer Experience solutions Thanks to state-of-the-art Customer Research & Analytics services and solutions, GN Research provides operational guidance integrated into the client’s business modelGNResearch is based in Italy and France and offers fieldwork services across a wide range of countriesWe are part of Teleperformance, worldwide leader in Multichannel Customer Experience, present in 62 countriesGNResearch vision combines top-down strategic Marketing Research with innovative bottom-up analysis, focused on the Customer Experience moment and on Behavioural Analytics models with measurable ROI