D.J. Dean Email & Phone Number

Boise, Idaho, United States

- CSM for strategic, high revenue accounts ($20M+) - Focused on retention and expansion through a project management approach that drives value realization for customers - Work with high-profile/high-risk accounts as necessary that require active management to reduce churn, increase retention, and help increase advocacy for our solutions

Boise, Idaho, United States

• Responsible for the overall health of accounts through post-sale account management of large strategic accounts, onboarding new customers, supporting solution deployment, and project management of complex customer.
• Ensure customers see day one value through comprehensive onboarding
• Work to continue to provide value post-sale as a main point of contact, with a goal of the customer reaching operational dependence with our solutions
• Tailor continued software training based on business goals, working with internal product management team to understand new features and train customers accordingly
• Manage complex projects for customers, working cross functionally with internal and external teams to ensure project meets timeline and scope requirements
• Facilitate and manage solution deployment by aligning appropriate internal resources to ensure deployment meets customer expectations

Boise, Idaho

• Responsible for more than $1.5 million in profitable annual growth with 90+ B2B accounts across four states
• Work with large sized companies in the manufacturing, general contracting, food and beverage distribution and hospitality segment to provide timely product solutions and solve their inventory management problems
• Grow relationships and business across all levels of organizations, from ground level contacts to C-level decision makers
• Work cross-functionally with our internal solution providers from our safety, inventory management, consulting, and e-commerce teams to sell and present services more effectively and provide a complete solution.
• Responsible for negotiating contracts and developing strategic account plans to create win-win scenarios for Grainger and our customers
• Present to and train customers on various web applications used to facilitate inventory management and procurement processes, as well as on our safety services capabilities

Boise, Idaho

• Responsible for tactically managing production line flow and strategically managing flow of priority material at Micron’s FAB 4 R&D facility
• Internal consultant responsible for communicating with many engineering teams, ensuring their goals are achieved, while providing plans for production team to follow to meet cycle time targets
• Area cycle time analysis project manager
• Operations team consultant for internal AI software development project led by Micron software operations improvement team
• Project lead of a cross functional team focused on reducing waste using LEAN concepts

Boise

• Work with multibillion-dollar Business Clients to:
• Evaluate businesses' "As-Is" supply chain processes to determine where improvements can be made
• Create best practice "To-Be" supply chain processes to improve clients' supply chain performance
• Generate and present business process diagrams, process documents, and process improvement presentations to facilitate and generate acceptance of "To-Be" processes
• Integrate supply chain best practices with SAP's Integrated Business Planning (IBP) software to help clients leverage available technology capabilities to improve supply chain performance
• Experience in configuring all aspects of SAP IBP, including attributes, master data, planning levels & key figures

Bachelor Of Business Administration (Bba), Supply Chain Management

Activities and Societies: Division I College Football, Boise State University3.99 GPA while competing in the sport of football.

Bachelor Of Business Administration (Bba), Logistics, Materials, And Supply Chain Management