Daniel Knowles Email and Phone Number
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A highly accomplished Director with a demonstrated track record in operational turnarounds, multi-site and multi-national operations, combined with business transformation delivery within Consumer, Automotive, Defence, Construction, Building Services and Technology.International experience, having led mission-critical operations across Europe, the Middle East and Africa. Agile and highly-capable, having made a successful transition from Military life into a senior role within a commercial business, transforming field-based operations at the AA with focus on customer service excellence.A proven business leader and strong communicator who develops long term relationships with stakeholders through collaboration, trust and respect.Areas of expertise and notable achievements: ➤ Leadership and delivery of complex large ($500M) and mid-sized projects and programmes, and customer focused operations, across four continents.➤ Advisor to several D2C start-ups looking to move from formation through series A to rapid growth.➤ Business leader accountable for all aspects of operational and commercial delivery performance. ➤ Chartered Mechanical and Electrical Engineer, and takes great pleasure in helping young engineers and leaders to prepare for professional registration.➤ University of Cambridge Judge Business School MBA qualified.
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Global Technical Services DirectorCbre Global Workplace Solutions (Gws)London, Gb -
Global Technical Services DirectorCbre Global Workplace Solutions (Gws) Oct 2023 - PresentLondon, England, United KingdomServing a technology giant. Leading digital enabled innovation across 14m SqFt of technical estate in hundreds of cities around the world.Design and delivery of strategies for verifiable sustainability, enhancing client productivity through digital buildings engineering, asset derived value creation, and seamlessly launching state-of-the-art facilities into an already differentiated portfolio.Implementing industry defining innovations for an industry leading client. -
Emea Technical Services DirectorCbre Global Workplace Solutions (Gws) Emea Jul 2022 - Jan 2024London, England, United KingdomServing a technology giant. Leading maintenance and development of a 7.5m SqFt technical estate in hundreds of cities across three continents. Design and delivery of strategy on supply chain, workforce, technology, and operational delivery.Implementing industry defining innovations for an industry leading client. -
Non Executive DirectorChurchend Primary Academy Trust Dec 2021 - Jul 2023Reading, England, United KingdomResponsible as a Non-Executive Director for providing direction, governance and support across the Trust.Appointed to the Trust’s Board, sitting on the Finance, Audit, and Personnel Committees. Assists & enables the executive team leverage assets of £8.5m and an annual budget of £2.7m to change the lives of children.
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Business Strategy ConsultantCambridge Consulting Network - Hq Apr 2022 - Jul 2022London, England, United KingdomFocused on developing e-commerce strategies for cutting edge knowledge firms. Working with students, fellows and alumni, of the University of Cambridge and other leading institutions, to provide consultancy services to technology and pharmaceutical focused startups and scaling businesses. -
Global Executive Master Of Business Administration (Emba) CandidateCambridge Judge Business School Sep 2020 - Apr 2022Cambridge, England, United KingdomAlongside a full time executive role, currently studying for an Executive MBA, developing a deep understanding of the skills needed to found, scale and operate a successful business enterprise.Engaged with global thought leaders and subject matter experts on the following projects:➤ Engaged on an £600M+ ESG Investment strategy. St John’s College Oxford Endowment Fund➤ Development of a Go-to-Market strategy for GoodBox, a VC-backed fintech that has raised £18M➤ Advised on market entry strategy for USMCA, a German PE backed Li-ion battery manufacturer -
Head Of Roadside OperationsThe Aa Jun 2018 - Apr 2022Responsible for all aspects of business and operational leadership, tasked with leading an iconic vehicle breakdown and recovery operation across the UK. Focused on improving performance, quality and EBITDA.Focused on expanding day-to-day operations to provide critical support and assistance to 2m+ customers per year, often in difficult and challenging conditions, and on a 24/7/365 basis.Defined and executed a strategy to generate new revenue and staff utilisation throughout the COVID-19 pandemic, successfully delivering £8m of new free cash when it mattered most. Leadership, management and motivation of 13 direct reports, with 1,500 staff and a portfolio of over 300+ independent supply contracts valued at £40m per annum. Key role in mentoring and developing teams. Monitors operational performance, budget controls, schedules forecasts and a dashboard of KPI metrics.Achieved success in role leading the division to EBITDA growth (+10% over 3 years), whilst controlling cost base in excess of £114m.Key contributions and successes:• Key role in capture of market share, and almost 1m of new customers onboarded since March 2021• Prepared operation for post-COVID recovery, responding to change faster than competitors• Transformed the team for growth and sustainable profit, creating a new single high-performing team• Leveraged data and innovation at the heart of the operation, creating strong competitive advantage• Promoted a culture of genuine empowerment, aimed at achieving excellence over avoiding failure• Redefined performance, liking customer value to operational KPIs and return on invested capital -
Engineering Director, Commanding 5 Armoured Engineer SquadronBritish Army Apr 2017 - Jun 2018GlobalResponsible for supporting the international effort to defeat the Islamic State, leading a force of 160 military engineers in the development of an airbase in western Iraq, supporting and safeguarding c.4,700 soldiers and 50 aircraft as well as artillery assets and a hospital. ➤ Built a multi discipline team to deliver all aspects of a US$170M portfolio of projects & programmes.➤ Facilitated the deployment and operation of armoured battle groups of 600+ soldiers, able to operate anywhere in the world. Digitised asset management across the UK overseas estate. -
Programme Manager, Commanding 523 Specialist Team Royal EngineersBritish Army May 2015 - Mar 2017GlobalResponsible for the management and delivery of contracts on behalf of the MOD, leading a team of 25 consulting engineers and project managers, and a contracted force of c.1500 people. ➤ Directed maintenance and development of the UK military estate in Afghanistan, Bahrain, Iraq, Kuwait, Oman, Qatar, Somalia, and the UAE. ➤ Contributed to efforts to address the 2016/17 drought in Ethiopia and Somalia by providing specialist consultancy and leadership support to the UN and World Bank. -
Head Of Operations – Chief Of Staff And Head Of Training 170 Engineer GroupBritish Army May 2014 - Apr 2015GlobalResponsible for directing global operations, plans and capability development in an organisation of 1,500 professionally qualified engineers and infrastructure delivery, consultancy and maintenance staff. ➤ Planned and directed contingency operations in support of the NATO summit in Wales, in response to the Ebola crisis in Sierra Leone, and to limit the effect of flooding on the Somerset Levels. ➤ Directed routine operations in Afghanistan, across the Middle East and in East Africa. -
Leadership And Management Training (Joint Service Command And Staff College)Defence Academy Of The United Kingdom Aug 2013 - Apr 2014WiltshireAttended a course in Organisational Strategy and Leadership Integrity, crisis response, international affairs, and the analysis and defeat of an adversary. -
Senior Building Services Engineer (Secondment)Wsp In Australia & New Zealand Jan 2013 - Jul 2013Perth, AustraliaAppointed to lead the teams of engineers in the specification, design, and pre-contact administration of electrical and mechanical works for projects ranging from a 15,000 seat stadium to an art gallery. ➤ Oversaw the delivery of design and consultancy work for many projects in the mining, health, retail, and public works sectors. Managed and engaged with senior stakeholders to gain buy-in. -
Building Services Manager (Secondment)John Holland Apr 2012 - Dec 2012Joondalup Health Campus RedevelopmentSeconded as Building Services Manager on a Aus$500M hospital redevelopment, with full remit to plan, implement and successfully deliver major capital projects on time and within authorised budget.➤ Oversaw the procurement and installation of all building service works packages, interfacing with live hospital facilities and coordinating with emergency services.➤ Redesigned a medical refrigeration package and developed an interstate contractor to deliver it. -
Military Engineering LeaderBritish Army Jan 2004 - Mar 2012GlobalIn earlier years, led teams of military engineers in the delivery of projects, and whilst fighting, in Afghanistan, Iraq, Kenya, Canada, Poland, Cyprus, Germany, the Czech Republic, Ukraine and the UK. ➤ Promoted ot military commander, responsible for project management, organisational capability development, strategic and tactical planning, market risk analysis, and regulatory compliance. -
Company SecretaryBritish Kiel Yacht Club Trust Apr 2009 - Aug 2011Kiel, Schleswig-Holstein, Germany
Daniel Knowles Skills
Daniel Knowles Education Details
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Executive Master Of Business Administration (Emba) -
Royal School Of Military Engineering, Construction Engineering -
1St Class Honours
Frequently Asked Questions about Daniel Knowles
What company does Daniel Knowles work for?
Daniel Knowles works for Cbre Global Workplace Solutions (Gws)
What is Daniel Knowles's role at the current company?
Daniel Knowles's current role is Global Technical Services Director.
What is Daniel Knowles's email address?
Daniel Knowles's email address is daniel.knowles@mod.uk
What schools did Daniel Knowles attend?
Daniel Knowles attended University Of Cambridge, Cranfield University, Cranfield University.
What are some of Daniel Knowles's interests?
Daniel Knowles has interest in Popular Science, Rya Day Skipper Nt, Alpine Skiing, Bmc Mountain Leader, Have Led Many International Expeditions, Scuba Diving, Sailing, Mountaineering.
What skills is Daniel Knowles known for?
Daniel Knowles has skills like Project Engineering, Construction, Primavera P6, Construction Management, Commissioning, Engineering, Project Estimation, Epcm, Project Control, Autocad, Mechanical Engineering, Hydraulics.
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