Daniel Knowles

Daniel Knowles Email and Phone Number

Senior Solution Success Manager at FICO @ FICO
san jose, california, united states
Daniel Knowles's Location
Birmingham, England, United Kingdom, United Kingdom
Daniel Knowles's Contact Details

Daniel Knowles work email

Daniel Knowles personal email

n/a
About Daniel Knowles

Via a hands on collaborative approach, enables a blue-chip client base to optimise their customer journey by providing streamlined and bespoke data analysis and operational insights on FICO’s Customer Communication Services product.

Daniel Knowles's Current Company Details
FICO

Fico

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Senior Solution Success Manager at FICO
san jose, california, united states
Website:
besi.com
Employees:
3732
Daniel Knowles Work Experience Details
  • Fico
    Senior Solution Success Manager
    Fico Dec 2023 - Present
    Birmingham, England, United Kingdom
    As Senior Solution Success Manager, Dan’s remit expands on the associate role by providing adoption, industry, solution best practices and personalised recommendations to maximise Client value from FICOs Customer Communication Services (CCS) solution.
  • Fico
    Solution Success Manager
    Fico Dec 2021 - Dec 2023
    Birmingham, England, United Kingdom
    Progressing from the role of Consultant II, as Solution Success Manager Daniel is responsible for bringing FICO's best practice, innovations and capabilities to a portfolio of customers, providing solution knowledge coupled with understanding of customer's implementation to drive greater business value.
  • Fico
    Business Operations Consultant Ii
    Fico Dec 2020 - Dec 2021
    Birmingham, England, United Kingdom
    Progressing from the role of Consultant I, as Consultant II Daniel built on enabling a blue-chip client base to optimise their customer journey by providing additional streamlined and bespoke data analysis and operational insights while maintaining and building on key existing relationships for Clients using FICO’s Customer Communication Services product.
  • Fico
    Business Operations Consultant I
    Fico Jun 2019 - Dec 2020
    London, United Kingdom
    Progressing from the role of Specialist, as Consultant I Daniel enables a blue-chip client base to optimise their customer journey by providing streamlined and bespoke data analysis and operational insights on FICO’s Customer Communication Services product.
  • Fico
    Business Operations Specialist
    Fico Oct 2017 - Jun 2019
    London, United Kingdom
    Working at FICO, Daniel worked as a Business Operations Specialist as part of the Customer Communication Services (CCS) department. Responsibilities in this role include enabling Account Managers to focus on key strategic initiatives and account growth by providing business critical data and reports to a blue chip client base.
  • Gsk
    Industrial Placement
    Gsk Jun 2015 - Jul 2016
    Working at GlaxoSmithKline, Daniel supported the Global Collaborative Service team during an Industrial Placement year which enabled employees to manage and store data and information using internal collaborative platforms. Daniel's responsibilities were to consult, assist and work alongside teams and individuals to share knowledge and provide support regarding best practices on how to effectively use Microsoft SharePoint and Yammer.

Daniel Knowles Skills

Customer Service Management Microsoft Excel Microsoft Office Microsoft Word Sql Itil Communication Collaboration Tools Strategy Powerpoint

Daniel Knowles Education Details

  • Coventry University
    Coventry University
    1St Class Honors Bsc
  • The Kimberley School
    The Kimberley School

Frequently Asked Questions about Daniel Knowles

What company does Daniel Knowles work for?

Daniel Knowles works for Fico

What is Daniel Knowles's role at the current company?

Daniel Knowles's current role is Senior Solution Success Manager at FICO.

What is Daniel Knowles's email address?

Daniel Knowles's email address is da****@****gsk.com

What schools did Daniel Knowles attend?

Daniel Knowles attended Coventry University, The Kimberley School.

What are some of Daniel Knowles's interests?

Daniel Knowles has interest in Science And Technology, Economic Empowerment, Health.

What skills is Daniel Knowles known for?

Daniel Knowles has skills like Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Sql, Itil, Communication, Collaboration Tools, Strategy, Powerpoint.

Who are Daniel Knowles's colleagues?

Daniel Knowles's colleagues are Prasanna Kumar R, Radhika Patel, Natalia Calafell, Izabel Muniz, Alessandro Luisetto, Barry Orton, Anton Semaan.

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