Dustin Low Email & Phone Number

Toronto, Canada Area

• Entrusted with the strategic design of solutions and the onboarding of new business initiatives for high-profile clients including Apple, Walmart, Samsung and Hewlett-Packard, ensuring alignment with client needs and operational capabilities. • Collaborate with cross-functional teams to develop and refine solutions across North America, ensuring operational and technical feasibility to meet project requirements.• Maintain oversight of project progression through tracking and documentation.• Designed and implemented improvements to the existing sales process, contributing to significant operational efficiencies and over $1M of in-year realized revenue.

Toronto, Canada Area

• Directed post-sale engagement and account growth for high-profile clients, including Amazon and Canadian Tire, ensuring exceptional service and client satisfaction.• Fostered strong, collaborative partnerships with clients and internal teams.• Managed project timelines and coordinated onboarding processes for new initiatives within assigned accounts, optimizing project flow and contributing to successful implementation.

Toronto, Canada Area

• Expertly managed and promptly addressed inquiries from over 30 key national accounts across retail, healthcare, industrial and technology verticals.• Employed a proactive, solutions-oriented strategy to address client concerns and shipping challenges, effectively reducing escalation rates. • Lead cross-departmental collaboration to expedite issue resolution and project delivery.

Toronto, Canada Area

• Honed organizational and time management skills by efficiently sorting packages, maintaining high accuracy in a fast-paced, deadline driven environment. • Developed strong attention to detail, process adherence, and problem-solving skills by quickly identifying and addressing sorting discrepancies.• Worked collaboratively with a diverse group of team members to meet daily operational goals.