I am a dynamic and results-driven professional with extensive experience in developing and optimizing end-to-end software solutions. My expertise lies in enhancing system functionality and leveraging AI (Artificial Intelligence) to deliver efficient and cutting-edge technology solutions.Some of my key career highlights and core competencies are:AI-Powered Solutions:I designed and developed an AI-powered search application using a sophisticated text embedding model and vector database, enhancing search functionalities for ticket comments and additional fields, achieving 90% search accuracy.My expertise includes developing and implementing AI-driven solutions to solve complex problems and improve system performance.Comprehensive Software Development:My experience encompasses designing and building high-quality web, client, and server software.I excel in integrating new applications with existing web front ends to enhance service offerings and prepare applications for production launch.Issue Resolution & Optimization:I have a proven track record of resolving critical issues and optimizing web portals and applications.For example, I improved user satisfaction by fixing a critical bug in a math tool and enhanced an outdated art converter by updating code and handling exceptions.Custom Scripting & Data Management:Skilled in creating and maintaining custom PowerShell scripts for data migrations and facilitating data transfers between disparate systems.My ability to streamline operations and ensure smooth data transitions demonstrates my commitment to optimizing performance and user satisfaction.Passionate about leveraging AI and new technologies, I am dedicated to solving complex problems and driving innovation in software development. My commitment to delivering high-quality solutions and optimizing system functionality underscores my drive to excel in dynamic technology environments.I am excited to connect with fellow professionals and technology enthusiasts to discuss innovative solutions, share insights, and explore new opportunities. Feel free to reach out if you’re interested in collaborating or learning more about my work.#SoftwareDevelopment #AI #TechnologySolutions #EndToEndSoftware #SystemOptimization #WebDevelopment #ClientServerSoftware #DatabaseAdministration #CustomScripting #Innovation #TechSolutions #BackEndDevelopment
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Senior Software EngineerSyncro Sep 2023 - Aug 2024United StatesAs a Senior Software Engineer, I’ve always been driven by the challenge of ensuring seamless operations and reliability across platforms. In my role, I manage deployment processes, troubleshoot issues, and ensure everything runs smoothly. I took on the ambitious task of architecting and developing an AI-powered search application, guiding it from concept to deployment.My approach combines foundational engineering principles with modern techniques to create high-quality web, client, and server software. I’m committed to producing clean, readable, and testable code, adhering to object-oriented principles, and using Python throughout the entire development lifecycle to enhance application performance.One of my key projects was developing a sophisticated text embedding model and vector database to power an AI-driven search application. This solution significantly improved search accuracy for ticket comments and other fields, achieving a 90% success rate.Additionally, I rearchitected a vendor billing system that now boasts 99% data accuracy. This system integrates seamlessly with third-party billing systems and allows for easy customization of pricing and SKU additions without requiring code modifications. I also enjoy fostering growth within my team, actively mentoring and coaching members to enhance their skills and collaborative efforts.My focus on seamless integration with existing web front ends has enhanced our business’s service offerings, while ongoing maintenance and updates keep our applications cutting-edge, efficient, and aligned with evolving business needs. -
Senior Software Engineer IvKonami Gaming, Inc. Jun 2021 - Sep 2023Las Vegas, Nevada, United StatesIn this role, I focus on enhancing system performance and user experience by developing, deploying, and maintaining custom tools for platform and gaming software using C#, .NET Core, WPF, and MVC. My goal is to ensure operational stability, and I do so by carefully managing deployment processes, troubleshooting issues, and resolving challenges across development, test, and production environments. I’m proud of my ability to work independently, carrying out projects and tasks with minimal supervision while strictly adhering to department and company policies.One of my key contributions has been increasing efficiency and reducing manual workload through the automation of ongoing processes. I’m particularly proud of identifying and resolving a critical bug in a heavily used internal tool that was causing application crashes. By modifying the code to correctly, I significantly improved user satisfaction.Another highlight was successfully integrating a new feature into several internal tools with minimal code changes and no added complexity. This rapid implementation allowed for quick production, positively impacting the overall project timeline. I also enhanced the file verification processes for internal departments by developing a WPF (C#) application that ensured precise file validation and package creation, matching C++ UUIDs and Checksums.Additionally, I tackled a critical issue in an outdated internal tool by collaborating with users, reinstalling necessary software, and updating the code to handle exceptions and support additional formats. This initiative resolved long-standing problems and improved the tool's functionality, ultimately supporting the creative team's efforts. -
Senior Software EngineerQtc Management, Inc. Apr 2020 - Jun 2021San Dimas, California, United States[This role started as a contract with Insight Global]While serving as a Senior Software Engineer, I designed and developed custom web and client/server applications, with varying complexity, using a combination of C#, MVC, JQuery, SQL Server and Oracle. This included developing and maintaining custom complex reports utilizing SQL Reporting Services (SSRS), and Oracle and SQL Server. I also preserved clarity and usability for project stakeholders by creating/maintaining technical and end-user documentation. To meet the initial and on-going needs of the organization, I gathered and analyzed user requirements from multiple sources including end users, product owners and managers to ensure the software system scope and functionality. I provided real-time 3rd tier production support working though the help desk team as needed. Additionally, I promoted version control and collaboration among development teams by using Team Foundation Server (TFS) for source code management as well as other Agile and CMMI tools. -
Senior Software DeveloperHybrid Apparel Mar 2016 - Apr 2020As a Senior Software Developer, I focused on ensuring the successful delivery of software development projects by leading and managing every aspect, from defining scope and objectives to setting methodologies and test cases. I designed and developed custom web and client/server applications using Microsoft technologies such as C#, MVC, SQL Server, and jQuery. I also ensured seamless system integration by overseeing the installation and management of software, including new releases, upgrades, and supporting products.I took pride in fostering skill development within my team, actively coaching and mentoring members to boost overall performance. A significant part of my work involved enhancing data accessibility and system interoperability by developing and maintaining interfaces to the AS400 system using SQL Server, ODBC, and .NET.I created and maintained custom PowerShell scripts for data migrations, facilitating smooth data transfers between disparate systems and applications. One of my key achievements was implementing a C# web-based solution that enabled batch data updates from a SQL Server mirror to an AS400 ERP system. This improvement enhanced user accessibility and operational efficiency while preserving system security and integrity.Additionally, I reduced EDI document parsing time from days to hours and enabled the simultaneous processing of multiple files by deploying a new .NET (C#) system that utilized task parallel processing and database service broker queues. I also streamlined task automation by developing a web-based 'send-keys' application, allowing users to create and schedule custom templates for AS400 tasks with no additional code changes required. -
Senior Software Engineer / ArchitectRakuten.Com Aug 2015 - Feb 2016Aliso Veijo, CaI developed a mixture of custom client/server applications using Microsoft technologies (primarily C#, MVC, WCF) and jQuery to meet the needs of the client. Thorough understanding of object-oriented development, design patterns and practices.I created and maintained custom NuGet packages for custom code that was shared between projects. I consistently demonstrated the ability to quickly learn and apply new technologies, while quickly reacting to and reinterpreting changes in situations or directions. I maintained usability and clarity by producing technical documentation for projects.I advanced version control, branch and merge strategies and collaboration among development teams by using Team Foundation Server (TFS) for source code management.I nurtured skill development and increased overall team performance by coaching and mentoring team members.
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Senior Programmer / Lead Database AdminstratorU.S. Department Of Energy (Doe) Dec 2013 - Aug 2015North Las Vegas,Nv[Navarro Research & Engineering, Inc., Subcontractor to DOE | Stoller Newport News Nuclear, Inc., Subcontractor to DOE]During this time, I led and developed custom software projects, including web and client/server applications, using technologies like C#, MVC, WPF, WCF, and jQuery to address business needs. I facilitated seamless collaboration and document management by administering, developing, and supporting SharePoint environments.I gathered and analyzed user requirements, set up computer databases, and coordinated the testing and implementation of changes. I designed logical and physical databases, assessing the impact of changes on the overall database architecture. I coded, tested, and implemented databases, leveraging my expertise in database management systems to optimize data storage and retrieval.To ensure clarity and usability for project stakeholders, I created and maintained technical and end-user documentation. I improved database performance by managing schema changes across development, test, and production environments.I safeguarded data integrity by maintaining and executing backup and recovery strategies for all databases. I applied a deep understanding of object-oriented development, design patterns, and best practices to deliver high-quality software solutions.Additionally, I promoted version control and collaboration among development teams by using Team Foundation Server (TFS) for source code management.
Dawn S. Education Details
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Information Technology -
Computer Science -
Computer Science
Frequently Asked Questions about Dawn S.
What is Dawn S.'s role at the current company?
Dawn S.'s current role is Software Development & AI Specialist | Expert in End-to-End Solutions, System Optimization, and Innovative Technology Integration.
What schools did Dawn S. attend?
Dawn S. attended Northcentral University, University Of Nevada-Las Vegas, Westminster University.
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Dawn Hutchison, MS-OPWL
Director Human Resources, Board Member - Piedmont Workforce Development. Board Of Directors Executive Committee - Jefferson Area Board For Aging.Culpeper, Va
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