D Zerr Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Harborview Medical Center, Seattle Wa

Epic ClinDoc ProficientClinical Application Support Team.Cerner: OrcaPrinter supportPrinter build: WTS LocationsPrinter build: UNIX SMITCerner Middleware support

Primary support for McKesson clinical infrastructure and ancillary systemsCareLink - McKesson HL7 interface primary supportHorizon Enterprise Visibility - System Administrator and deployment leadData Acquisition System (DAS) - Primary support and system set-up for Philips and SpaceLabs vitals monitors and Puritan Bennett ventilatorsHorizon Clinical Infrastructure - Device builds/TTY assignment, printer and location builds, staff management, menu securityHorizon Order Management - Order builds and workflow analysis with Care Organizer and Health View experienceHorizon Physician Portal - Primary support of versions 10 and 12Horizon Ambulatory Care - Primary support of version 9.2 and 9.4 with template building Epiphany cardiac interpretation software - Primary support and deployment leadMobileView Patient and Asset tracking through RFIDGE Centricity Perinatal Software - Secondary support of charting systemConnexALL - Primary support for surgical patient through-put systemProject managementDeployment of tamper proof paper for prescription writing applicationsIT department tasks for The Joint Commission Accreditation Additional responsibilitiesUser training for multiple applicationsInstallation and upgrade of application softwarePeer training for support of applications, including help desk trainingParticipation in selection and purchase of software programsWriting Business Objects reports for clinical data

Provided hardware deployment and support, as well as software support for multiple operating systems, servers and applications.

Planned and implemented an internal Help Desk and reporting system for a 700 employee company. Created and maintained a SQL 2000 Help Desk database.Created an automated Crystal Report system for open and closed ticketsCreated a Remote Administration Server and DatabasePlanned and executed bi-annual rollouts of software for a field sales force of 200 employeesMaintained a RAS/VPN server for Cutter & Buck stores, internal employees and external sales representatives Trained user base on Outlook 2000