Dean Demetropoulos Email & Phone Number

Melbourne, Florida, United States

Primarily responsible for managing all Network Services for the corporate enterprise including Cloud, NGFW, Route/Switch, Wireless, Telecom, Observability with Automation, and Data Center.

Florida, United States

- CTO Leadership Team- Lead Tech Review to meet compliance and organizational standards- Lead cross functional project teams- Define road maps, evaluate, and select technology- Develop automated and integrated systems- Documentation standards, and process development- Strategy, Design and Architecture

- Utilized as Tier 4 resource for troubleshooting major incidents- Network planning and device refresh- Data Center migration to co-location and cloud- Mentoring and training

- Migrated edge firewalls from Checkpoint to Palo Alto- Lead conversion of Urgent Care centers to partner company by completing walk-throughs and directing network administrators with configuration- Implemented Extrahop for security and network analysis. Led training sessions with all infrastructure teams.

- Created Network Management Systems team consisting of resources from multiple infrastructure teams. - Advised and assisted with NOC creation and procedure development- Provide Tier 3 support for route/switch, wireless, and security infrastructure throughout 4 hospitals, 50+ clinics, and additional support sites. Also primary engineer of Network.

United States

Provide technical support for FAA Telecommunications Infrastructure by employing test methods to investigate and remedy network anomalies in a 99.999% uptime environment. Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools. Efficiently use test methods to troubleshoot WAN/LAN.

• Tier 3 support for network operations
• Lead engineer responsible for gathering pre-sales data, planning, deploying and communicating a project to upgrade network infrastructure in a Level 2 Trauma Center with 514 beds and 12 WAN sites in anticipation of.

• SME for power distribution supporting IT infrastructure
• Completed the upgrade of core 6500 routers at 3 main customer sites while successfully designing and documenting Layer 1 functionality to over 170 access layer switches. All parts were identified, ordered, and.
• Assisted in the preparation, and implementation of upgrading the wireless infrastructure from release 6.0 to 7.1 including 1,200+ APs, as well as the WCS and MSE systems
• Facilitated the identification, organization, and configuration of 800+ network devices for monitoring in WhatsUp Gold.
• Implemented new alerting format and process for team.

• SME for Legacy PBX and Cisco VoIP at major locations
• Assisted in the conversion to a new carrier at 15+ customer sites.
• Met a strict deadline designing, configuring, installing, and testing hundreds of devices at a new, 100-bed hospital while monitoring and resolving tickets for 15+ customer sites. Also supported the Grand Opening of.

Florida, United States

Monitored on-premise Data Center systems. Supported automated scripts for end users and teams. Proactively performed regular technical maintenance on servers and network infrastructure with little or no guidance.