● Successfully passed 100% of internal and external audits with no discrepancies, demonstrating exceptional attention to detail and adherence to quality standards.● Implemented targeted strategies and initiatives that resulted in a 25% improvement in customer satisfaction scores, thereby enhancing the overall customer experience and retention.● Drove a significant increase in sales and revenue, surpassing annual targets by approximately 10% and contributing to the company's overall… Show more ● Successfully passed 100% of internal and external audits with no discrepancies, demonstrating exceptional attention to detail and adherence to quality standards.● Implemented targeted strategies and initiatives that resulted in a 25% improvement in customer satisfaction scores, thereby enhancing the overall customer experience and retention.● Drove a significant increase in sales and revenue, surpassing annual targets by approximately 10% and contributing to the company's overall financial performance. Show less

● Identified and resolved many bottlenecks in various situations for improved and smoother operations during rush hours or in unfamiliar circumstances.● Teaching and promoting standard operating procedures among existing and new team members; also trained prospective shift managers.● Received many recognitions from the General Manager and Area Manager for performance appraisals and customer service. Awarded Best Shift Manager for Q4 2022 in GVA.

● Appreciated by the unit manager for providing excellent customer service by being patient and friendly while taking orders from customers.● Evaluated the most and least purchased food items by recording and reporting the information to the management, which helped reduce food wastage by almost 60%.● Helped coworkers in difficult situations to fulfill their duties and trained them to work efficiently and effectively.

● Acquired nearly 25% more clients for E3 UK Records by meeting with them in person biweekly and negotiating the terms and conditions of work, which resulted in double the profit for the company over six months.● Built long-term customer relationships by communicating the vision and other important information via emails, calls, and in-person meetings, which helped in building a higher reputation among other competitors.● Trained new personnel and helped other employees develop their… Show more ● Acquired nearly 25% more clients for E3 UK Records by meeting with them in person biweekly and negotiating the terms and conditions of work, which resulted in double the profit for the company over six months.● Built long-term customer relationships by communicating the vision and other important information via emails, calls, and in-person meetings, which helped in building a higher reputation among other competitors.● Trained new personnel and helped other employees develop their skills by providing on-the-job training, resulting in a reduction in employee turnover. Show less