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Dave Eichler Email & Phone Number
Senior Business Analyst - Organizational Optimization
at
CapMetro
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Senior Business Analyst - Organizational Optimization
Location
Austin, Texas Metropolitan Area, United States
Who is Dave Eichler? Overview
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Quick answer
Dave Eichler is listed as Senior Business Analyst - Organizational Optimization at CapMetro, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Dave Eichler.
Dave Eichler previously worked as Business Anayltics Consultant at Collabry and Manager - Business Analytics at Cvs Health.
Company email context
Email format at CapMetro
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CapMetro
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Profile bio
About Dave Eichler
Dave Eichler is a Senior Business Analyst - Organizational Optimization at CapMetro.
Current workplace
Dave Eichler's current company
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8 roles · 26 years
Dave Eichler work experience
A career timeline built from the work history available for this profile.
Jun 2024 - Present
Manager - Business Analytics
Mar 2023 - Apr 2024
Senior Workforce Planning Specialist
Develop and implement novel technologies and processes for a 40k+ network of human content reviewers + automation technology. Leverage deep understanding of customer experience, contact center operations, and six sigma process improvement, to drive innovation.
Jul 2018 - Oct 2022
Senior Customer Experience Consultant
Lead Business Intelligence / CX consultant from industry award winning team, responsible for strategic insights driving customer-focused growth strategies with proven ROI analytics in B2B and B2C; Voice of the Customer, Employee Engagement, customer journey mapping, customer lifetime value. #BI #CX #ROI #NPS #EnterpriseIntelligence
2011 - 2017
~6 yrs
Senior Planning Manager
- Managed operations forecasting team for back-office headcount planning, customer service forecasting, and budgeting.
- Led continuous process improvement initiatives resulting in a 15% increase in front-line productivity.
Nov 2006 - Feb 2011
Procurement Specialist / Vendor Manager
- Managed tech support outsourcing for Dell, selecting vendors, negotiating pricing & contracts, and delivering 10+% incremental savings two years in a row.
- Developed & implemented a 'time per resolution' model to improve service partner resolve rates and enhance customer experience.
- Achieved significant cost savings and improved service quality through strategic vendor management.
Nov 2004 - Nov 2006
Forecasting & Planning Manager
Eds
- Developed workforce management model using Erlang C and operational parameters to size helpdesk outsourcing bids for entire Company.
- Utilized subject-matter expertise to properly scale new business proposals.
- Achieved cost savings and increased efficiency through accurate forecasting and planning.
2000 - 2004
~4 yrs
FAQ
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What company does Dave Eichler work for?
Dave Eichler works for CapMetro.
What is Dave Eichler's role at CapMetro?
Dave Eichler is listed as Senior Business Analyst - Organizational Optimization at CapMetro.
Where is Dave Eichler based?
Dave Eichler is based in Austin, Texas Metropolitan Area, United States while working with CapMetro.
What companies has Dave Eichler worked for?
Dave Eichler has worked for Capmetro, Collabry, Cvs Health, Meta, and Dell.
How can I contact Dave Eichler?
You can use AeroLeads to view verified contact signals for Dave Eichler at CapMetro, including work email, phone, and LinkedIn data when available.
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