Denise Conrad Email & Phone Number

-Lead the department for Review of Optometry and Review of Ophthalmology-Managed and trained direct reports on a daily bases and ensured they felt comfortable with workloads-Developed department structure, including client-facing documents, project timelines, folder structures, and internal process documents-Established processes for managing projects throughout their lifecycle, ensuring quality and performance standards-Collaborated with sales, designers, faculty, clients, and venues to fulfill project needs-Establish partnerships with third-party companies, venues, clients, vendors, and conferences-Created and monitored resources such as marketing assets and websites to maximize project efficiency-Managed multiple simultaneous projects, including dinner events, receptions, webinars, showcases, and multi-day conferences-Sourced venues for dinners, receptions and on-site recordings for multitude of programs during the calendar year-Planned event logistics including ordering F&B, AV, signage, and managed faculty arrival for dinner events and multi-day conferences

-Managed project initiation, planning, status meetings, and ongoing communications with the project team, partners, and clients-Executed over 90 virtual, in-person, and hybrid events, including webinars, symposiums, pre-recordings, and dinner meetings-Coordinated short and long-term projects involving global teams and multiple departments-Utilized Workfront for project management, ensuring timely and budget-compliant project development-Coordinated on-site materials and logistics for program content-Served as the point of contact for external partners, clients, vendors, and conferences

Arlington Heights, Illinois

- Teaches lessons and techniques to piano and guitar students of all ages- Creates weekly lessons plans tailored to each individual student- Responsible for organizing and coordinating student showcases at local music venues

Evanston, Il

-Organized and managed private parties and events-Liaised with vendors and restaurant staff on event-related matters-Coordinated with external vendors and sponsors for summer festivals-Handled general bookkeeping and tracked weekly sales-Provided excellent customer service, managing customer needs and complaints-Acted as the venue manager in the absence of the General Manager-Managed ticket sales and customer inquiries at the window-Leveraged exceptional interpersonal skills to enhance customer experience and resolve issues

Greater Chicago Area

-Organized a Kickstarter campaign, surpassing the $6,000 goal and raising over $7,000-Created graphic designs for promotional giveaways-Prepared for videotaping interviews with zoo directors, curators, and veterinarians-Planned and coordinated off-site meetings-Researched and contacted potential storyboard artists, directors, line producers, and production studios

Evanston, Illinois, United States

-Served as interim supervisor, meeting deadlines and handling client requests-Managed high volumes of work assignments while exceeding client expectations-Photographed clients, ensuring professional and engaging images

Evanston, Illinois

- Enhanced, edited, and retouched images using Adobe Creative Suite- Handled and entered credit card, cash, and checks into the system