Daeyonne Elberts Email & Phone Number

Greater Chicago Area

Naperville, Illinois

•I enjoyed a dual role of Company Trainer (responsible for on-boarding new Store Managers to the company) and Store Manager in Naperville, IL, where my experience with Eddie Bauer spanned over 17 years and includes a comprehensive understanding of the Company and the industry. I am skilled at selecting and developing key talent, driving continuous sales growth, and cultivating trusted relationships with diverse clients, suppliers, and the community. I can be reached at decoteaufound@att.net.Skills and ExpertiseStrategic Leadership, Store Operations Management, Multi Site Operations, P&L Management, Financial Management, Sales, Business Development, Inventory Management, Budgeting, Forecasting, Marketing, Merchandising, Shrinkage Management, Turn Around Strategies, Recruitment, Team Management, Team Development, Mentoring, Coaching, Talent Management, Cross-Functional Collaboration, Training Delivery, Microsoft Office Suite

Naperville Illinois

Store Manager, Naperville, IL (2012 - Present)Key Achievements• Promoted to direct a team of 15 to 20 staff and to oversee business operations at an efficient multimillion-dollar store, with volumes of $2.5M• Successfully managed two facilities comprising of 8 Managers and between 30 and 35 Associates and ensured that customer service standards were met and exceeded with combined volumes of $7.5M.• Developed sales forecasts in accordance with company budgets and monitored store performance• Managed payroll and developed schedules based on the needs of the business• Successfully turned around several underperforming stores district wide, while providing continued mentorship and development of leadership teams• Led current store to Number 1 in district sales to LY with a 5% increase, and to Number 4 in the Company• Recruited, hired and developed talent at all levels, and implemented 4 internal promotions for the top sales talent recognized by the Company for excellent results• Cut shrinkage from 1.75% to 0.64% by increasing customer engagement and by strict adherence to operational guidelines• Established and cultivated a strong partnership with the local Chamber of Commerce, local schools, and merchants and drove business growth through personal marketing efforts

Joliet Illinois

EDDIE BAUER, Joliet, IL (2006 - 2012)Store ManagerAs the Store Manager I led a team of between 10 and 12 employees, ensured that sales goals were achieved, and planned and executed all merchandising.My responsibilities included the management of payroll, the presentation of training and development for both exempt and non-exempt employees, and delivered customer service excellence.Key achievements included:- Maintained the highest customer service score district wide for 3 consecutive years with a score of 94%- Traveled to central district stores as a Selling Mentor to enhance customer experience- Facilitated conference calls as District Brand Captain, and shared visual merchandising best practices- Served as the District Captain for the Rewards Program, and achieved Number 1 in the District and Number 3 in the Company from 2009 to 2012- Achieved the best conversion and Ads in the Outlet concept between 2008 and 2012