Field SalesKey Account Manager, Canton GA, 02/07 - 09/30/2009Dealer Relations Manager, Wilmington NC, 01/04 – 02/07Developed business relationships with dealer principals and established genuine rapport. Significantly increased retail and wholesale lending penetration in both NC and GA territories. Recognized with 2007 Top Performer award presented to top 10%. Successfully mitigated potential losses through effective negotiations with dealers regarding recapitalization. Demonstrated ability to work independently, remotely and with a high level of accountability.

Financial AnalystDealer Credit Analyst, Orlando FL, 06/02 – 01/04Dealer Credit Analyst, Charlotte NC, 04/01 – 06/02Analyzed dealer financial statements and credit reports recommending the extension of new credit or continuation of existing credit lines. Responsible for monitoring financial condition of 40 to 50 dealers and worked on complex multi dealer, multi loan requests. Loan requests included new and used wholesale lines, daily rental car lines, capital loans and commercial real estate. In addition, as an ISO 9001 Quality Lead Assessor I conducted quality control audits to facilitate ISO certification for the corporation.

Charlotte NC, 07/00 – 04/01Managed 4 full time auditors. Coordinated scheduling and frequency for over 100 dealers. Responsible for recognizing and correcting out of line conditions.

Credit Analyst, Charlotte NC, 08/97 – 07/00Promoted retail business relationships through sales contacts. Analyzed retail and lease applications, communicating credit decisions to dealer base. Exceeded zone standards for retail penetration. Monitored business quality mix to minimize losses. Trained new analyst and conducted monthly analysis of competitive programs. As Sr. Analyst, I was responsible for scheduling workload and general supervision of 5 Analysts and 5 Discount Clerks. Conducted truth-in-lending audits to ensure company compliance with state regulations.

Customer Service Supervisor, Charlotte NC 10/96 – 08/97Customer Service Supervisor, Virginia Bch VA 11/94 – 10/96Customer Service Rep, Charleston SC, 11/89 – 11/94Responsible for training, motivation, performance appraisals and overall productivity of both customer service and cashiering departments consisting of up to10 full time and several temporary employees. Supervised bankruptcy department to ensure proper handling of all litigation files