Dagmara Bąba Email & Phone Number

- Design, maintain, and deliver instructor-led training and certification exams for end-users, customers, partners, and stakeholders, including hands-on exercises, presentations, and supporting materials.- Design, develop, and maintain e-learning courses to enhance learning accessibility.- Collaborate with internal stakeholders to ensure the accuracy and.

Warsaw, Mazowieckie, Poland

Managing cross team communication as well as supervising project’s progress on a daily basis. Providing all relevant parties with necessary assistance and guidance as well as conducting meetings on current matters. Reviewing as well as updating process documentation. Managing projects schedules and timeliness. Gathering missing knowledge and providing.

Katowice, Śląskie, Poland

Acting as a Knowledge Manager on numerous accounts. Documentation handling for each client regarding Knowledge Management processes. Providing all relevant parties with process-wise support as well as day to day active client-specific support for our agents and Project Management. Acting as a knowledge base owner on various accounts. Knowledge Gap.

Katowice, Śląskie, Poland

Knowledge Gatherer for various Clients - Taking active part in service desk’s background creation - from a knowledge gathering stage through its implementation within our company’s environment to conducting training and service desk’s space preparation. Active participation through the early stages of support for Knowledge Management, and acting as support.

Katowice, Śląskie, Poland

Day to day call handling as well as mailbox handling. Reporting to Project Management on a regular basis. Active cooperation with Project Management, Incident Management and Knowledge Management.Acting as a knowledge and incident manager’s backup. Major Incidents handling on a regular basis.

Master'S Degree, Clinical Psychology

Bachelor Of Arts - Ba, English Language And Literature, General