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Solutions-focused professional with experience spearheading ‘lean’ initiatives in field operations that lead to step-change improvements in productivity. Possess a combination of technical, leadership, and analytical skills. Demonstrated ability to catalyze results while complying with requirements. Seek to benefit corporations by improving operations performance, staff productivity, and quality through project implementation.
Dsv Panalpina
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Project Manager - Customer Excellence And InnovationDsv Panalpina Aug 2021 - PresentTorrance, California, United States
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Senior Manager, Digital Delivery (Global)Agility Mar 2020 - Aug 2020New York, United StatesFormalized the training function within Global Transformation. Defined a training approach that supports functionality for scaling efforts, Agile team production, and drives learning that is strategic, measurable and effective. Completed strategic implementation. Supported training content creation. -
Senior Field Implementation Manager, AmericasAgility Apr 2017 - Feb 2020Greater New York City AreaDirected technical implementation plan for Network offices in United States, Canada, Colombia, Mexico, Chile, Brazil, and Peru. Liaised with stakeholders in the transition to new Freight Operations and Customer Information System. Lead adoption of novel application to enable self-serve quotation, booking, and payment processes. Acted as manager of the Scrum certification program, aiding professionals throughout courses, answering questions, and encouraging professional development and adaption of Agile/Scrum methodologies.
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Independent ConsultantApex International Inc Nov 2016 - Mar 2017Springfield, New YorkExamined and interpreted business data / needs, developing programs for project management and continuous improvement programs. Assessed decisions, offered suggestions, and solved emergent problems. Built and maintained communications with clients and cross-functional personnel. Created and delivered detailed status reports to executive leadership. Optimized business processes and operations by guiding projects and utilizing agile principles and appropriate techniques for program planning and implementation; coached 15 project managers. Conducted assessments eight weeks after program implementation and provided insights / remarks.
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Client Integration Leader & Business Intelligence ManagerUti Worldwide Aug 2015 - Sep 2016Springfield Gardens, NyLed transition from UTi Worldwide Inc to Air & Sea Inc, assisting company during changeover. Enhanced performance and total transactions by 13%. Supported decision-making regarding customer retention and loss, key business strategies, and effective production process across organizational levels. Identified needs, patterns, and resolutions to inform recommendations / solutions / changes, reinforcing performance with better tools / techniques. Evaluated and interpreted data, results, and systems, making practical and beneficial decisions for company growth; worked closely with developers in establishing an interactive dashboard for real-time, reliable data management. -
Implementation Manager – AmericasUti Worldwide Sep 2009 - Jul 2015Springfield Gardens, NyDefined corporate goals, requirements, and solution design specifications to determine new procedures and improvements. Utilized process flow diagrams, technical spec lists, and mock-ups to visualize and demonstrate input / suggestions. Facilitated work efforts of over 1200 employees in 52 locations across the Americas and Asia with new resolutions. Analyzed continuous improvement activities, frameworks, and processes while promoting changes and efficacy. Optimized operations and performance by effectively developing and implementing a global system to facilitate adoption of standardized processes / protocols across different countries and units with minimum impact. Planned and developed numerous trainings, including user acceptance testing, country-specific instructive materials, super-user / end-user coaching, and go-live / hyper-care user support.
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Implementation Manager – Grass Roots Innovation (Gri)Uti Worldwide Jan 2008 - Aug 2009Reading, United KingdomSupported project management and continuous improvement programs by evaluating data and business needs and planning and executing novel solutions. Delivered insights and suggestions that improved synergy and efficiency of organizations in United Kingdom, Belgium, Spain, and Egypt. Saved $432K by working alongside 16 project teams of more than 150 members to encourage productivity and innovation. Drove program success by upholding strategic decisions and maintaining communications with companies in Europe and North Africa.
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Executive Assistant To The President – Americas Freight ForwardingUti Worldwide Jul 2003 - Dec 2007Long Beach, Ca
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Quality ManagerUti Worldwide (Dsv A/S) 2007 - 2008Long Beach, Ca
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Ocean Export AgentExpeditors Jan 2003 - Jun 2003Los Angeles. Ca -
Market Research AnalystUs Small Business Administration Sep 2001 - Dec 2002El Segundo, Ca -
Academic TutorCalifornia State University, Fullerton Sep 1998 - Jun 2001Greater Los Angeles AreaTutored at-risk elementary and post- secondary students in English and Math, and worked to raise their academic scores in English as a second language (ESL), re-medial math, geometry, algebra, statistics, probability, and calculus courses.
Daisy Herrera Skills
Daisy Herrera Education Details
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International Business
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Organizational Change Management
Frequently Asked Questions about Daisy Herrera
What company does Daisy Herrera work for?
Daisy Herrera works for Dsv Panalpina
What is Daisy Herrera's role at the current company?
Daisy Herrera's current role is Project Manager - Customer Excellence and Innovation.
What is Daisy Herrera's email address?
Daisy Herrera's email address is dh****@****uti.com
What is Daisy Herrera's direct phone number?
Daisy Herrera's direct phone number is +164657*****
What schools did Daisy Herrera attend?
Daisy Herrera attended California State University-Fullerton, New York University.
What are some of Daisy Herrera's interests?
Daisy Herrera has interest in Children, Civil Rights And Social Action, Environment, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture.
What skills is Daisy Herrera known for?
Daisy Herrera has skills like Project Management, Business Requirements, Business Analysis, Business Process Improvement, Cross Functional Team Leadership, Team Mentoring, Business Readiness, Go Live Support, Post Go Live Support, Employee Training, Training Material, Cultural Diversity.
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Daisy Herrera
Manager Of Student Recruitment At Chicago International Charter SchoolGreater Chicago Area1civitasedpartners.org
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