• Led and supervised a team of 11 to ensure logistics ran smoothly and that customer orders were delivered on time • Established and maintained relationships with customers, suppliers, vendors and industry stakeholders• Grew a portfolio of corporate and individual customers from different industries, by ensuring availability of quality products, efficient service and aptly responding to customer concerns • Monitored supply chain inventory levels with detailed records, thus maintained the right stock levels, in line with demand and customer needs

• Researched, compared and evaluated offers from suppliers • Liaised and negotiated with suppliers for favorable inventory terms and prices • Facilitated the purchase of inventory required and generated monthly reports

• Supervised the front office team, ensuring they performed their roles in a professional manner to achieve the set customer service standards• Oversaw office inventory and ensured timely replenishment • Developed new business with existing clients and ensured timely and successful delivery of solutions according to customer needs and objectives