Daisy Perales

Daisy Perales Email and Phone Number

Customer Service Representative II at The Marco Company @ The Marco Company
fort worth, texas, united states
Daisy Perales's Location
Fort Worth, Texas, United States, United States
Daisy Perales's Contact Details

Daisy Perales personal email

n/a
About Daisy Perales

Project Coordinator with over a decade of expertise in customer service and administrative roles, adept at project management and creative problem-solving. Proven ability to enhance customer satisfaction and streamline processes through effective project coordination and attention to detail. Committed to fostering teamwork and driving operational excellence in dynamic environments.

Daisy Perales's Current Company Details
The Marco Company

The Marco Company

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Customer Service Representative II at The Marco Company
fort worth, texas, united states
Website:
marcocompany.com
Employees:
82
Daisy Perales Work Experience Details
  • The Marco Company
    Customer Service Representative Ii, Project Coordinator
    The Marco Company Feb 2023 - Present
    Fort Worth, Texas, United States
    -Streamline project lifecycle management, enhance customer support efficiency, and drive process improvements for faster response times and elevated client satisfaction.-Develop creative solutions for complex customer issues and requests.-Support sales and operations, driving continuous process improvements and operational excellence.-Collaborate with engineers to refine retail display solutions within the customer's budget.-Prepare precise quotes, verify lead times, and ensure pricing accuracy.-Partner with Sales to develop solutions, boosting customer experience while maximizing revenue.
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  • Fortis Metal Management
    Administrative Assistant
    Fortis Metal Management Nov 2022 - Feb 2023
    Dallas, Texas
    -Provided crucial administrative support, enhancing the VP of Operations' efficiency and contributing to the overall success of key initiatives.-Streamlined project coordination, enhancing operational efficiency. -Managed sensitive information and executive calendars with precision, ensuring smooth operational flow and timely execution of high-priority tasks.-Maintained comprehensive filing systems, improving information retrieval speed.
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  • Uline
    Customer Service Representative, Administrative Assistant
    Uline Jan 2018 - Jun 2022
    Dallas-Fort Worth Metroplex
    -Managed project timelines, ensuring timely completion and follow-up, enhancing team productivity.-Led employee engagement initiatives, fostering a collaborative and motivated workplace culture.-Provided expert advice on products and pricing, improving client satisfaction and retention.-Streamlined customer service processes, significantly reducing response times and improving satisfaction.-Coordinated complex schedules and meetings, ensuring seamless operations for the leadership team.
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  • Fedex Office
    Center Consultant
    Fedex Office Feb 2017 - Jan 2018
    Fort Worth, Texas
    -Delivered custom printing solutions, enhancing customer satisfaction and service efficiency.-Managed shipments, ensuring compliance with FedEx standards and timely delivery.-Resolved inquiries swiftly, reducing wait times and improving customer experience.-Executed complex print projects, consistently exceeding customer expectations.-Collaborated with team to streamline processes, enhancing overall service quality.
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  • The Ups Store
    Bilingual Notary Public
    The Ups Store Apr 2014 - Jan 2017
    Denton, Tx
    -Provided bilingual notary services, enhancing compliance and satisfaction through accurate documentation.-Reduced wait times by optimizing packaging processes, improving customer service efficiency.-Managed mailbox accounts and package tracking, ensuring prompt resolution and accuracy.-Implemented communication strategies, addressing diverse needs and improving satisfaction rates.-Integrated notary, shipping, and printing services, creating a seamless customer experience.
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  • El Rancho Supermercado
    Customer Service Assistant Manager
    El Rancho Supermercado Oct 2013 - Apr 2014
    Lewisville, Tx
    -Gave exceptional customer service and provided solutions for customers. -Answered all phone callsand emails promptly.-Responsible for parking lot and shopping carts.-Created beginning and end of day reports to corporate office daily.-Created all cashier and bagger schedules and breaks for 15 people weekly.-Managed all cash flow daily while multitasking all front-end inquiries.-Created change for all 10 cash registers.-Counted, verified and balanced money on all tills that were used daily.-Managed customer service courtesy booth while also managing the cleaning crew around the entirestore.-Made sure the store ran smoothly regardless of the fast pace.
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Daisy Perales Skills

Leadership Administrative Assistance Community Service Powerpoint Social Media Public Speaking Perfect Attendance Customer Service Representatives Employee Engagement Skilled Multi Tasker Biology Bilingual English/spanish Data Entry Event Planning Teaching Customer Focused Service Customer Satisfaction Spreadsheets Troubleshooting Communication Medical Terminology Email Management Technical Writing Receptionist Duties Microsoft Office Microsoft Word Email Project Coordination Microsoft Excel Administration Training Time Management Critical Thinking Multitasking Typing Customer Service Customer Support Decision Making Attention To Detail Interpersonal Skills Teamwork Professional Phone Skills Project Management Phone Etiquette Analytical Skills Problem Solving Written Communication Easily Adaptable Creative Problem Solving Organization Skills Emergency Medicine

Daisy Perales Education Details

Frequently Asked Questions about Daisy Perales

What company does Daisy Perales work for?

Daisy Perales works for The Marco Company

What is Daisy Perales's role at the current company?

Daisy Perales's current role is Customer Service Representative II at The Marco Company.

What is Daisy Perales's email address?

Daisy Perales's email address is dp****@****ine.com

What schools did Daisy Perales attend?

Daisy Perales attended University Of North Texas, Del Rio High School.

What skills is Daisy Perales known for?

Daisy Perales has skills like Leadership, Administrative Assistance, Community Service, Powerpoint, Social Media, Public Speaking, Perfect Attendance, Customer Service Representatives, Employee Engagement, Skilled Multi Tasker, Biology, Bilingual English/spanish.

Who are Daisy Perales's colleagues?

Daisy Perales's colleagues are Russ Burger, Michael Amandro, Linda Ruland, Deanna Cooper-Coughenour, Ryan Welch, Sherri Madigan, Suzanne Durant Ellington.

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