David Dunne Email & Phone Number

Ireland

• Account manager for two of PublicRelay’s accounts, including being a primary point of contact, engaging with clients/agencies to build on data/reporting/dashboard requests while working as part of an agile team to optimise internal processes• Completed training on a full range of front and back-end operations processes and systems, including advanced Boolean logic and proprietary feeds systems• Serve as a senior resource for colleagues, using advanced knowledge of systems and processes to assist with queries and/or issues while carrying out existing duties.• Working as part of a multi-national environment involved in regular communications with varying levels of seniority

Ireland

• Using PublicRelay’s proprietary systems to prioritize and analyse domestic and international media content for Fortune 500 companies• Build relationships with executive-level clients to understand their needs, expand our offerings, and provide in-depth analysis• Build complex analytic reports based on coverage analysis to identify patterns and trends• Providing actionable insights to clients in reports, meetings, and on an ad hoc basis as needed

Ireland

• Generating and populating daily newsletters• Analysing articles for sentiment, significance, and tagging relevant topics• Responding to client requests in a timely manner• Managing multiple deadlines daily

Ireland

• Inventory control• Processing of deliveries• Database/Back of House management• Mentoring new and seasonal employees• Point of sale and cash handling• Virtual selling

Ireland

• Promoted a welcoming environment• Point of sale and cash handling• Merchandising and general tidying• Dealt with customer queries and complaints• Sold insurance & warranties• Assisted customers with purchases by identifying needs & up-selling

Ireland

• Assisted in customer purchases providing excellent customer service• Stock control and merchandising• Point of sale and cash handling

Ireland

• Promoting a welcoming environment for guests• Assisted production experts• Taking calls and texts, calling guests, liaising with various studios• Mixed down shows, removing adverts for later replays/podcasts

Master Of Arts - Ma, Critical & Creative Media, 2:1

Bachelor Of Arts - Ba, Media Studies & History, 2:1

Level 6, Advanced Certificate In Journalism For The Digital Age, Distinction

Level 5, Journalism For The Digital Age, Distinction