Dalbir Singh Email & Phone Number

Comprehensive experience of 11+ years in the Customer Operations/Customer Services. I gained exposure to customer handling activities in the initial stages of my career and have further grown into managing operations of a larger global organization. My current role relates to Client Management, Team handling, Achieving Targets (Resolution-Sales) in define time limit, Retention, Grievance Handling & Co-ordination. Team member's Grooming for next level. Starting process at the new location under BCP (Business Continuity Plan) plan. Improvement of Process with Coordination with helping departments like quality and training department.

Listed skills include Customer Service and Team Management.