Dale F. Lippert Sr., Rn, Bs, Ms Email & Phone Number

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

• Successfully led the Patient Support Program strategy, design, and development for 3 CAR Ts (2 DLBCL, and 1 MM).
• Launched and managed best-in-class CAR T Patient Support Program (Customer OSAT: 95%)
• Led the design and development of the Case Manager model for Certified Centers including territory/regional alignment, relationships, and script development and management.
• Developed protocols for Case Management and Field Teams for working with sites around treatment logistics, order monitoring, escalations, etc.
• Provided management and oversight: Access Programs (Benefit Investigations, Free Goods, and Co-pay) and Patient Support Programs (meal support and travel & lodging).
• Provided daily guidance to Patient Support Navigators (Case Managers) and Reimbursement Specialist by conducting patient rounding virtually to ensure processes are being followed and guidance being provided.

Frisco, TX

I provided oversight for the business operations, sales/marketing, information technology, quality, finance, project management, and human capital as well as the clinical requirements. I launched and sustained financially and productively 6 new programs in addition to the 22 in place. I enforced nursing practice guidelines; oversaw call center clinical.

Frisco, TX

I oversaw the nursing staff, the call center operations and financial planning for clinical based programs. Mentored and coached prospective leaders to establish viable sustainability plan. I worked closely with human resources in determining qualifications, job description and performance expectations, interviewing, and training. I developed a clinical.

Greater San Diego Area

My ability as a project manager has deep roots that grew from previous positions but matured into a comprehensive understanding of revenue cycle management, customer relations, software/hardware implementation, system integration, team leadership and development, stakeholder engagement, and customer satisfaction branches needed to lead a thriving enterprise.

Greater San Diego Area

Oversaw multiple territories through the West region, training and managing operations and sales teams.Increased sales and operational growth and achieved performance goals each year of tenure.Improved employee training, customer relations, account management, and operation processes.

Greater San Diego Area

Identified nursing and pharmacy practice and workflow issues within the hospital and provided recommendations for automated system solutions.Completed clinical assessments, pharmacy and nursing workflow assessments, and formulary reviews.

Oklahoma City, Oklahoma Area

Managed six medical surgical nursing areas comprised of a surgical unit, oncology unit, orthopedic unit, skilled nursing unit, special procedures team, and enterostromal team.Co-chaired the Pharmacy Therapeutics Committee and evaluated/provided recommendations on solution to develop and implement strategies to manage the medication used in the formulary.

Oklahoma City, Oklahoma Area

Managed, coached, and evaluated the work performance of nursing and support staff for a 40-bed post critical care unit and a 6-bed intermediate care unit of the hospital.Conducted a needs analysis and prepared a business plan with the potential opportunity of starting a new service: Intermediate Care; presented the case and gained financial support to open.

Fort Sill, Oklahoma

Master Of Science Degree, Management; Msm

Activities and Societies: Delta Mu Delta, National Honor Society in Business Administration

Bachelor Of Science (Bs), Human Resources Management And Services

Activities and Societies: Delta Mu Delta - National Honor Society in Business Administration

Adn, Registered Nurse, Rn