Dalene Phillips Email & Phone Number

Regina, Saskatchewan, Canada

Regina

• I provide coordination and leadership for Client Real Property Projects. I work collaboratively with SSC executive and Service Delivery Teams as the point of contact for coordination and communications from Shared.
• Coordinate, complete and provide detailed documentation
• Initiate conversation… Show more I provide coordination and leadership for Client Real Property Projects. I work collaboratively with SSC executive and Service Delivery Teams as the point of contact for coordination.
• Initiate conversation regarding required technologies, design, installation, etc
• Conduct and chair meetings with technical chiefs and leads, management, professional partners and consultants to review IM/IT requirements
• Ensure adequate resources are available to meet project deadlines

Northern Western Region

• I provide effective and efficient delivery of the IT services offered to SSC clients. I work one-on-one with clients to ensure delivery of projects and services including service level management, availability.
• Coordinate, complete and provide detailed documentation
• Initiate conversation regarding required technologies, design, installation, etc
• Conduct and chair meetings with technical chiefs and leads, management, professional partners and consultants to review IM/IT requirements
• Ensure adequate resources are available to meet project deadlines
• Provide recommendations to senior management on operational or strategic matters

• I helped mature my team of five technicians by developing and implementing processes, guidelines and escalation paths. With the high visibility of the development of Technical Solutions for the Science Portfolio.
• Collect business requirements, evaluate options, prepare communications… Show more I helped mature my team of five technicians by developing and implementing processes, guidelines and escalation paths. With the high.
• Collect business requirements, evaluate options, prepare communications, coordinate and chair meetings with corresponding expert teams; translate business requirements into IM/IT specifications; and present the.
• Liaise with other Business in-take groups and activities; coordinate and collaborate between lines of operation and Manager/Partner issues; define technical requirements from Business Cases; and work with Client.
• Design solution and capacity with input from operations; manage evolving IM/IT demands for infrastructure services required by Partner Departments; develop integrated processes, toolsets and communications tools to.
• Supervise, plan, manage, and evaluate the work of technical staff, students, and/or consultants (ex: overtime requests, leave requests, performance reviews (EPAR), etc); and establish contracts for consultant resources.

• I provided Site Management of the IT service desk and ensured the proper functioning of all IT functions (Network, Data Center, computer hardware, software, applications and systems development integration, support and.
• Coordinate the implementation of the Microsoft Exchange Server environment (Exchange, storage, BES) for the western region
• Supervise, plan, manage and evaluate the work of technical staff, students, and/or consultants (ex: overtime requests, leave requests, performance reviews (EPAR), etc); and establish contracts for consultant resources.
• Plan, coordinate, and control specialized IT services to clients on behalf of AAFC
• Conduct research feasibility studies of new technologies through direct liaison with industry, developing prototypes and initiating and managing pilot projects to test the effectiveness of new technology in meeting.
• Foster and maintain client relations by providing consultative and advisory services to management, colleagues and clients including scientific/research employees