Sarah Dale Email & Phone Number

Toronto, Canada Area

Managing e-learning design and delivery; On-boarding and training of Franchise partners and internal staff; Program and project managed implementations of key software migrations• Conducted a full evaluation of the training program, resulting in a modern redesign of the curriculum replacing paper manuals with an LMS model, and integration of adult learning principles • Redesigned in class training program to increase the efficiency and efficacy of knowledge transfer • Implemented a… Show more Managing e-learning design and delivery; On-boarding and training of Franchise partners and internal staff; Program and project managed implementations of key software migrations• Conducted a full evaluation of the training program, resulting in a modern redesign of the curriculum replacing paper manuals with an LMS model, and integration of adult learning principles • Redesigned in class training program to increase the efficiency and efficacy of knowledge transfer • Implemented a new Learning Management System (LMS): sourced and acquired the LMS; designed and developed the content (20 courses; 100 modules; 34 resources)• Identified and developed required content, & knowledge management strategy in collaboration with SMEs, for job-specific training resources (Job Aids, Quick Reference Guides) • Managed LMS: creating and testing new courses; creating course templates; publishing; testing; maintaining content, session and course catalogue structure; assigning access rights for end user groups; reporting, gathering and assessing change requirements• Created onboarding process to engage Franchisees through blended learning leveraging in person, webinars, e-learning and web-based training • Researched, identified, strategically sourced and implemented project management software (Basecamp) resulting in improved internal productivity, communication and organization• Reduced lead time from to purchase to revenue generation by 40% on average, to 12 weeks by improving marketing, accounting and website development processes and implementing Basecamp• Lead the program to implement new CRM software across 18 franchise locations• Led the culture committee to improve new hire training and -boarding processes and team morale Show less

Pizza Pizza Training Centre For Corporate Managers And Franchisees

Managing full-cycle training: needs assessment, designing and developing e-learning content, facilitating training, LMS administration, evaluation of learners, and measuring training effectiveness. ● Conducted a full evaluation of the training program, resulting in a modern redesign of the curriculum replacing paper manuals with an LMS model, and integration of adult learning principles ● Prioritized the required curriculum updates and developed a critical path leveraging… Show more Managing full-cycle training: needs assessment, designing and developing e-learning content, facilitating training, LMS administration, evaluation of learners, and measuring training effectiveness. ● Conducted a full evaluation of the training program, resulting in a modern redesign of the curriculum replacing paper manuals with an LMS model, and integration of adult learning principles ● Prioritized the required curriculum updates and developed a critical path leveraging instructional design framework (ADDIE)● Collaborated with internal SMEs (subject matter experts) to build an interactive, modular curriculum, including individual courses and lessons● Established instructional end goals and developed a curriculum aligning to them ● Designed & developed e-learning training content using custom authoring tools, editing photos, embedding training videos, writing scripts & recording voice-overs, handling translated content● Rewrote the Standard Operating Procedure (SOP) manual to include visual components and easy to follow directions to accommodate ESL learners and people without industry experience● Developed and implemented engaging, skill based activities to simulate real-life experiences● Added task oriented evaluations with signoffs on successful completion as a method of assessment● Revised written tests to accommodate multiple learning styles and ESL learners● Worked with operations SVP, directors and product development to identify and close SOP gaps in stores by developing new visual job aids ● Developed updated student progress reports for Senior Leaders to review and monitor progress Show less

Gta

Providing businesses with SMART Certified leading edge presentation technologies for interactive solutions and training● Developed company’s training department: o collaborated with sales department on pricing and developed marketing initiativeso created content and courses o hired, and trained support staff and contract trainers● Became a SMART Certified Trainer and led the initiative to become a SMART Certified Training Centre, one of 3 in Ontario● Developed… Show more Providing businesses with SMART Certified leading edge presentation technologies for interactive solutions and training● Developed company’s training department: o collaborated with sales department on pricing and developed marketing initiativeso created content and courses o hired, and trained support staff and contract trainers● Became a SMART Certified Trainer and led the initiative to become a SMART Certified Training Centre, one of 3 in Ontario● Developed standard operating procedures to improve efficiency of historical record-keeping process using existing database, the ACT! Customer Relationship Management (CRM) tool● Conducted training up to 5x/week, from one-on-one to 3-day workshops, mainly on-site at client locations, with 75% corporate and 25% education clients, covering province-wide territoryo became SMART Board expert, customizing and facilitating training and workshopso facilitated training for corporate clients including Hydro One, Union Gas, Ontario Provincial Schools Branch (for the deaf-blind, learning disabled), Six Nations of the Grand River First Nation community, St Joseph's Hospital, and BMO ● Held dual training and sales role for 6-month period and subsequently trained the new hire:o developed effective sales skills, leveraging excellent communication and rapport-building relationship management skills Show less

Waterloo, Ontario

• Helped students develop phonemic awareness through games and activities• Introduced letters and sounds using the Jolly Phonics order and actions• Provided encouragement and praise; gained the confidence and trust of children • Adjusted activity to accommodate students’ ability level• Reinforced new learning experience or skill with students by reviewing and reflecting on the material• Assisted students with difficulties by working with them in small groups or individually,… Show more • Helped students develop phonemic awareness through games and activities• Introduced letters and sounds using the Jolly Phonics order and actions• Provided encouragement and praise; gained the confidence and trust of children • Adjusted activity to accommodate students’ ability level• Reinforced new learning experience or skill with students by reviewing and reflecting on the material• Assisted students with difficulties by working with them in small groups or individually, identifying their needs, and instructing and guiding them accordingly Show less

North York, Ontario

• Taught and reinforced communication through the use of sign language • Followed lesson plans from child’s therapists in order to ensure the continuation of her progress in Applied Behaviour Analysis and provided feedback on progression• Used strategies such as discrete trial training and picture exchange

Gta

• Implemented science lessons based on the Ontario Ministry of Education Elementary curriculum • Maintained order in the classroom while engaging students in science experiments • Used inquiry based learning to lead class discussions on science topics

Gta

• Taught Summer Essay Writing Workshops (Primary and Junior)• Assisted students with homework by revisiting concepts in subject areas to help them achieve a greater understanding• Taught students organizational skills to help them with their everyday studies• Guided students in Math and English enrichment through the Bayhill program• Supply taught the kindergarten class • Evaluated and reported on the progress of students to parents and school officials

Queensland, Australia

Pre- Service Teacher – grade 6/7Pre -Service Teacher – grade 1 • Developed and implemented lessons and units according to curriculum guidelines• Assessed students’ progress and performance based on curriculum guidelines• Provided constructive feedback and guidance to students experiencing educational or personal challenges• Worked collaboratively with colleagues to solve pupil and classroom concerns and enhance teaching practices • Fostered appropriate skills and social… Show more Pre- Service Teacher – grade 6/7Pre -Service Teacher – grade 1 • Developed and implemented lessons and units according to curriculum guidelines• Assessed students’ progress and performance based on curriculum guidelines• Provided constructive feedback and guidance to students experiencing educational or personal challenges• Worked collaboratively with colleagues to solve pupil and classroom concerns and enhance teaching practices • Fostered appropriate skills and social attitudes in students• Responded to learning exceptionalities and special needs by altering assessment processes• Participated in coaching of extracurricular sports Show less

Adult Education, Staff Training And Development, Adult And Continuing Education And Teaching

Graduate Diploma In Education - Junior Years, Graduate Studies In Education

Bachelor Of Arts (B.A.), Psychology