Daley Thompson

Daley Thompson Email and Phone Number

Head of Sales and Customer Success @ Monitor CRMS
Victoria, Australia
Daley Thompson's Location
Victoria, Australia, Australia
Daley Thompson's Contact Details

Daley Thompson personal email

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About Daley Thompson

I work closely with Economic Development teams which gives me a deep understanding of the day-to-day requirements and challenges of the industry. I see myself as the voice of the customer and I work closely with product development on customer feedback, new functions and releases, and always strive to provide the best possible experience.We are working closely with 70+ Local Government customers to provide better databases, more meaningful one on one engagement, segmented and targeted campaigns, and valuable reporting and data insights. Monitor CRMS Customers include: City of Wyndham Moreton Bay Regional CouncilFairfield City CouncilHobsons Bay City CouncilBrimbank City CouncilCity of Maribyrnong, Melton City CouncilHume City CouncilCity of Greater BendigoBaw Baw Shire Council Moyne Shire Council+ many more.I love connecting with and hearing from other Economic Development Professionals. Feel free to connect with me on LinkedIn to get in touch.

Daley Thompson's Current Company Details
Monitor CRMS

Monitor Crms

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Head of Sales and Customer Success
Victoria, Australia
Employees:
8
Daley Thompson Work Experience Details
  • Monitor Crms
    Head Of Sales And Customer Success
    Monitor Crms
    Victoria, Australia
  • Monitor Crms
    Head Of Sales & Customer Success
    Monitor Crms Nov 2020 - Present
    Victoria, Australia
    Responsible for the growth and customer success of Monitor CRMS. The only CRM tailored for business and industry development. Providing you with the tools to engage, track and grow your business sector. Built by Economic Development Professionals for Economic Development.Key Achievements: - Scaled to 70+ Government Customers across Australia- 40% of all Victorian Local Government Economic Development Teams are current Monitor CRMS customers.- Customers 2x in 18 months- ARR 2x in 18 months- International expansion (Canada)- Scaling of high performing Sales & CS teams, respectively.
  • Localised
    Head Of Business Development
    Localised Mar 2018 - Oct 2020
    Gippsland
    Responsible for the sales and growth of Localised across the Government and private sector. - Scaled from early stage start-up to 50+ Local Government partners with Localised networks available across Australia.
  • Schiavello Group
    Client Relationship Manager
    Schiavello Group Mar 2017 - Mar 2018
    Southbank, Victoria, Australia
    Schiavello, a top 100 Australian private company built on quality, service excellence and innovation, has been creating and servicing world-class work and living environments for over 50 years.Our clients are central to everything we do, through a culture of learning and entrepreneurship, we continuously challenge our thinking, and work collaboratively to drive innovation and deliver the best possible solutions that support their success and aspirations. Since 1966, Schiavello has worked with thousands of brands across a wide range of industries including office, hospitality, health, retail, residential and education.
  • Map International - Schiavello Group
    Contract Sales Manager
    Map International - Schiavello Group 2011 - Mar 2017
    Southbank, Melbourne
    MAP International is a design-focused FF&E supplier, specialising in the custom manufacture of furniture for project interiors. Specifically concentrating on hospitality, residential projects and the co-ordination of the entire procurement process, from design development right through to delivery and installation.www.map.furnitureKey Accountabilities:- Develop and manage the MAP and Very Wood brands in Australian for the Contract and Hospitality market.- Identify market opportunities and new sales pipelines, engaging potential clients through branded presentations. - Full supply chain management, working with international manufacturers, freight forwarders and local subcontractors to deliver successful projects.- Strategic planning and attendance at trade shows and industry events. - Preparation and estimating of complex tenders for full custom design and construction packages for the hospitality, student accommodation, ADF and healthcare sectors. - Full scope of customer care management and issue resolution around defect and warranty enquiries.Key Achievements:•Collaboration with Chris Connell Design on the development of a new MAP furniture collection, culminating in the successful re-launch of MAP at DEN Fair 2015. Leading to the further development and growth of the MAP brand internationally. ->MAP RIB chair selected by Architectural Digest Magazine as ‘Best of Design 2016’.•The successful launch and development of a European furniture brand ‘Very Wood’ in Australia, leading to the expansion of the exclusivity agreement to include New Zealand & Singapore. •Secured the Australian High Commission Staff Accommodation Project, Port Moresby, value $2M~. •Secured DFAT Jakarta Staff Residence & Head of Mission Project, value $700,000. •Corrs Chambers Westgarth National Refurbishment Project, Bates Smart, value $500, 000.•Gandel House – Emmy Monash Aged Care Facility, Bates Smart, Value $200, 000.
  • Home Office Made Easy
    Sales Manager
    Home Office Made Easy 2008 - 2010
    Melbourne, Australia
    Oversaw a high performing team. Conducted design consultations with clients, providing technical advice on specifications, measurements, floorplans and styling. Partnered with internal team on marketing strategies and advertising campaigns. Project managed niche commercial and home office fit outs.
  • Sean O Driscoll Flooring & Furniture
    Retail General Manager
    Sean O Driscoll Flooring & Furniture 2006 - 2007
    County Cork, Ireland
    GM for showroom and warehouse operations, strategy creation and execution, sourcing and buying of products and defining pricing structures. Recruitment of employees and people management of a team of 30 full time and contracted employees.
  • Hardwood Floors & Tiles
    Sales
    Hardwood Floors & Tiles 2004 - 2006

Daley Thompson Skills

Account Management New Business Development Negotiation Sales Key Account Management B2b Contract Management Business Development Building Relationships Sales Management Contract Negotiation Direct Sales Customer Service Project Planning Procurement Furniture Project Management Management Interior Design Product Development Business Strategy Inventory Management Budgets Change Management Strategic Planning Sales Presentations Furnishings Sales Process Purchasing Customer Relationship Management Influence Others Supply Chain Management Market Analysis

Daley Thompson Education Details

Frequently Asked Questions about Daley Thompson

What company does Daley Thompson work for?

Daley Thompson works for Monitor Crms

What is Daley Thompson's role at the current company?

Daley Thompson's current role is Head of Sales and Customer Success.

What is Daley Thompson's email address?

Daley Thompson's email address is da****@****ail.com

What is Daley Thompson's direct phone number?

Daley Thompson's direct phone number is +614913*****

What schools did Daley Thompson attend?

Daley Thompson attended Cork Institute Of Technology.

What skills is Daley Thompson known for?

Daley Thompson has skills like Account Management, New Business Development, Negotiation, Sales, Key Account Management, B2b, Contract Management, Business Development, Building Relationships, Sales Management, Contract Negotiation, Direct Sales.

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