Dalia Lopez work email
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Dalia Lopez personal email
I enjoy taking on new challenges and completing them - once I set my mind on something, I am persistent on working until it’s complete. Currently I attend Year Up, a fast-paced program, where I am learning how to become an effective Project Coordinator, that works effectively in a team. I am good at completing any type of project promptly, and also collaborating well with others to finalize our projects efficiently. I enjoy Project Coordination because I get to contribute my ideas to my team, and also gain perspective from their ideas.Among my strengths is learning new material fast. For example, at Year Up, I have demonstrated fast learning by completing a website on my own in just three weeks without having prior knowledge on how to code using HTML and CSS. In my previous job, I was able to learn a new system used to create invoices within three days. After Year Up, I plan on finding a job in a company where I am acknowledged for being a hard worker and able to expand my knowledge and skills.
D&G Construction
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Office ManagerD&G Construction May 2017 - PresentSanta Clara, California-A/P-Billing-Provide Estimates-Create Plans-Office Duties-A little bit of everything..
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Consumer Operations 1:1 Care, Quality Assurance InternGoogle Aug 2016 - Jan 2017● Developed new, user-friendly technical dashboard for existing Call Library, reducing user’s search time by ~2 hours per use● Worked with highly sensitive user data, scrubbing ~5 calls a day, to secure private information and abide by legal requirements leading to 0 leaks of customer information● Coordinated and facilitated calibration meetings with ~20 people once a week with global team, 2 teams in Manila and 1 team in India, over Google Hangouts to reach an agreement between 2 teams on quality standards for customer support● Coordinated end of year recognition event for ~35 gCon training facilitators with high qualitative feedback scores -
TraineeYear Up Mar 2016 - Jan 2017San Jose, CaYear up is a selective, one-year intensive Tier 1 I.T. and Project Coordination training program.● Project Coordination: Refined verbal and written communication techniques for corporateenvironment, learned methodologies and project planning skills● Technology and Troubleshooting Essentials & Lab: Learned troubleshooting hardware andsoftware skills while diagnosing tickets and supplying end user technical supportYear Up Awards:● Received Perfect Attendance Award for Module 1 & 2 ● Top Performer in Web -
Customer Service Representative/Accounting ClerkPapco Jan 2015 - Oct 2015San Jose, California• Provided customer service to ~70 customers a day and effectively communicated with ~20 fellow colleagues to map out customer service strategies, leading to an increase in customer satisfaction of 30%• Prepared and submitted ~30 customer invoices per day; coded and posted ~30 payments• Prepared and coordinated deposit activities• Monitored customer accounts for non-payment and delayed payment• Maintained vendor files• Liaised with other departments/customers/vendors -
Wholesale Parts Advisor/Customer ServiceMercedes-Benz Usa Jun 2013 - Jan 2015San Jose, California● Collaborated alongside Parts Department’s Director to input daily sales and transaction data into Excel● Assisted Director in ordering and tracking all parts requested by customers resulting in zero order errors● Provided customer service to ~50 customers a day resulting in 2 promotions and 90% customer satisfaction● Co-designed sales displays alongside retail manager resulting in sales uplift of 10+% -
Shift SupervisorKentucky Fried Chicken Nov 2012 - Dec 2013● Managed a team of ~8 people during night shift and assisted manager with closing cash registers, paperwork, closing store 5 days a week which led to 3 store awards and 2 promotions within 1 year● Assisted Executive Manager in interviewing potential job candidates twice a week, resulting in 7 hires● Cared for ~100 customers a day to make sure their concerns or questions were answered and delivered customer service that resulted in a 5% Yo/Y increase in sales. Also acknowledged for achieving 90% customer service accuracy during mystery auditor
Dalia Lopez Skills
Dalia Lopez Education Details
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Project Management, Information Technology
Frequently Asked Questions about Dalia Lopez
What company does Dalia Lopez work for?
Dalia Lopez works for D&g Construction
What is Dalia Lopez's role at the current company?
Dalia Lopez's current role is "Difficult roads often lead to beautiful destinations".
What is Dalia Lopez's email address?
Dalia Lopez's email address is dl****@****rup.org
What schools did Dalia Lopez attend?
Dalia Lopez attended Foothill College.
What skills is Dalia Lopez known for?
Dalia Lopez has skills like Customer Service, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Time Management, Public Speaking, Leadership, Html, Training, Management.
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