Dalia Chaghouri Email & Phone Number

Tysons Corner, Va, Us

Tysons Corner, Va, Us

- Managing and building relationships with 60-80 Third Party Accounts while identifying and closing sales opportunities including renewals & cross-sell/upsells.- Facilitating Quarterly Business Reviews, Monthly Call Cadences, & Product Demos showcasing suite of solutions.• Collaborate with all departments to ensure complete customer satisfaction.• Achieved 141% to annual quota in first year, exceeding 3 quarters consecutively at 110%, 210%, & 117% & won Company Sales Incentive.• Achieved 137% to annual quota,exceeding quarters at 162%, 126%, & 167% & won Company Sales Incentive.• Received prestigious Employee of the Year award among 10 people in entire company.

- Developed & nurtured relationships while securing and renewing business with key and new enterprise accounts and 3rd parties within the Northeast & Sports Market.- Achieved and exceeded sales goals: - 2021: 114% of an $11.7 million-dollar goal - 2022: Funnel was on pace to achieve 125% of a $12.5 million-dollar goal- Managed multiple Fortune 5000 groups at a time to maximize volume, increase revenue and profit, while cross-selling within different departments.- Responsible for upselling and driving revenue through various outposts including room rates, F&B, A/V, and ancillary spend.- Traveled 10-12 times annually to various cities to host customer sales calls and events.- Worked as an individual contributor to ensure all program requirements and client requests are facilitated to Five Star and Five Diamond standards.

- Promoted in August 2020 to Senior Level Manager, handling groups of 500+ people while maintaining existing accounts.- Managed 50-100 mid-market groups and 3rd parties at a time to maximize volume, revenue, and profit.- Achieved and exceed sales goals: - 2017: 151% of a $3.2 million-dollar goal - 2018: 169% of a $4.2 million-dollar goal - 2019: 134% of a $5.1 million-dollar goal - 2020: Produced nearly $5 million in a pandemic year- Secured business with key and new clients within the East Coast and Sports Markets.- Managed a Convention Sales Coordinator, while also teaching quarterly Coordinator classes to expand knowledge of contracts, system/processes, and sales responsibilities.- Travel four-six times a year to various cities to interact with clients and host sales calls and events.- Work independently and unsupervised to ensure all program requirements and client requests are facilitated to Five Star and Five Diamond standards.

- Managed 100-150 small and mid-market groups at a time to maximize volume, revenue, and profit.- Achieved and exceed sales goals: - 2015: Within the first 7 months hit 121% of a $1.2 million-dollar goal - 2016: 156% of a $2.2 million-dollar goal• Secured business within the West/East Coast Markets and Sports Markets.

- Corresponded and engaged with Clients as a representation of assigned Managers toassist in building relationships and captivating future business.- Efficiently used Salesforce System to input inquiries and correspondence, merge andedit contracts, and turn files over to collaborating departments

Las Vegas, Nv, Us

- Anticipating guests’ needs while assisting in booking show tickets, restaurant reservations, tours, amenities, spa bookings and transportation requests- Working with a multitude of programs in three different locations including Opera, Archtics, GoConcierge, Open Table, and Microsoft Outlook to assist in efficiency with guests’ wants and needs- Answering guest questions pertaining to the greater Las Vegas area- Cash, credit card and room charge transactions