Customized Unit Operations Supervisor
Current1.Supervising the customized unit operations teams 2.Monitoring the team leaders performance 3.Creating & updating the customized department process
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@logic-consulting.com
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Dalia Ezz Eldin is listed as Customized Operations Supervisor at Logic Management Consulting, a with 136 employees, based in Egypt. AeroLeads shows a work email signal at logic-consulting.com and a matched LinkedIn profile for Dalia Ezz Eldin.
Dalia Ezz Eldin previously worked as Customized Unit Operations Supervisor at Logic Management Consulting and Senior Operations Assistant at Logic Management Consulting. Dalia Ezz Eldin holds Certificate: Bachelor Of Commerce, Faculty Of Commerce, Business Administration Section from University Education.
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LOGIC Management Consulting: Customized Unit Operations Supervisor:
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1.Supervising the customized unit operations teams 2.Monitoring the team leaders performance 3.Creating & updating the customized department process
1.Manage the customized courses (follow up, responsible for the related issue to the team members) 2.Responsible for KSA office (managing the courses plan, booking trainers, visas and tickets) 3.Handling the Operations dep. payment 4.Participate in the trainers demos by evaluating them and acting by different play roles 5.Certified as a Behavior Analyst in Huthwaite affiliation Course
1.Handle the logistics and administration 2.Sends application confirmation memos and informs applicants with payment deadlines. 3.Updates the operational plan as per current status.4.Prepares and issues historical training data and submit to Direct Manager for planning purposes.5.Issues and follows up on clients, participants and third parties payments.6.Enters participants evaluation data and Issues post course reports to clients/participants and trainers..7.Responsible for the quality system mails and following up and fixing any comments or issue related to it.
1. Responsible for making proposals to our clients 2. Marketing research on the targeted companies 3. Make sure that the course is delivered with the suitable logistics 4. Communicate with the trainers & booking them for the trainings
1. Responsible for inshore projects 2. Making monitoring sheets to match the client needs3. Monitoring the agents performance remotely and side by side 4. Making a monthly test for every agent in each project5.Train the new comers and a periodic training for the existing ones6.Ensure that the projects maintain and exceed the needed quality
Daimler Chrysler Project1.Product knowledge about 14 vehicles (Chrysler - Dodge - Jeep)2.Handling customers' inquiry and complaints3.Joining every Jeep event; 1.Handling customers' inquiry2.Transferring Customers to the Sales dep. If needed Support in various projects - The Arab bank. - Mercedes. - Miraco Carrier 1.Making outbound calls to conduct surveys 2.Handling and reporting customers' complaints
1.Gathering and collecting data from customers by outbound calls 2.Answering & handling Clients inquiries and complaints
Other employees you can reach at logic-consulting.com. View company contacts for 136 employees →
Omar El Halawany
Colleague at Logic Management ConsultingCairo, Egypt
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Salma Ragaie
Colleague at Logic Management ConsultingEgypt
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Mohamed Zohdi
Colleague at Logic Management ConsultingEgypt
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Nihal Ghannam
Colleague at Logic Management ConsultingEgypt
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Dashurije Ismaili
Colleague at Logic Management ConsultingPfungen, Zurich, Switzerland
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Abdilaahi Abraar
Colleague at Logic Management ConsultingLondon, England, United Kingdom
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Salwa Saied
Colleague at Logic Management ConsultingEgypt
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Mohamed Roshdy, Fmva®
Colleague at Logic Management ConsultingEgypt
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Marwa Khattab
Colleague at Logic Management ConsultingEgypt
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Carla S Nascimento
Colleague at Logic Management ConsultingBebedouro, São Paulo, Brazil
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Dalia Ezz Eldin works for Logic Management Consulting.
Dalia Ezz Eldin is listed as Customized Operations Supervisor at Logic Management Consulting.
AeroLeads has found 1 work email signal at @logic-consulting.com for Dalia Ezz Eldin at Logic Management Consulting.
Dalia Ezz Eldin is based in Egypt while working with Logic Management Consulting.
Dalia Ezz Eldin has worked for Logic Management Consulting, Training Bu, Raya Contact Center, Talaat Moustafa Group, and Vodafone.
Dalia Ezz Eldin's colleagues at Logic Management Consulting include Omar El Halawany, Salma Ragaie, Mohamed Zohdi, Nihal Ghannam, and Dashurije Ismaili.
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Dalia Ezz Eldin holds Certificate: Bachelor Of Commerce, Faculty Of Commerce, Business Administration Section from University Education.
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