Dalia Ezz Eldin

Dalia Ezz Eldin Email and Phone Number

Customized Operations Supervisor @ Logic Management Consulting
giza, giza, egypt
Dalia Ezz Eldin's Location
Egypt, Egypt
Dalia Ezz Eldin's Contact Details

Dalia Ezz Eldin work email

Dalia Ezz Eldin personal email

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About Dalia Ezz Eldin

LOGIC Management Consulting: Customized Unit Operations Supervisor:

Dalia Ezz Eldin's Current Company Details
Logic Management Consulting

Logic Management Consulting

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Customized Operations Supervisor
giza, giza, egypt
Website:
logic-consulting.com
Employees:
136
Dalia Ezz Eldin Work Experience Details
  • Logic Management Consulting
    Customized Unit Operations Supervisor
    Logic Management Consulting Jan 2009 - Present
    1.Supervising the customized unit operations teams 2.Monitoring the team leaders performance 3.Creating & updating the customized department process
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  • Logic Management Consulting
    Senior Operations Assistant
    Logic Management Consulting Feb 2008 - Jan 2009
    1.Manage the customized courses (follow up, responsible for the related issue to the team members) 2.Responsible for KSA office (managing the courses plan, booking trainers, visas and tickets) 3.Handling the Operations dep. payment 4.Participate in the trainers demos by evaluating them and acting by different play roles 5.Certified as a Behavior Analyst in Huthwaite affiliation Course
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  • Training Bu
    Operations Assistant
    Training Bu Jun 2007 - Feb 2008
    1.Handle the logistics and administration 2.Sends application confirmation memos and informs applicants with payment deadlines. 3.Updates the operational plan as per current status.4.Prepares and issues historical training data and submit to Direct Manager for planning purposes.5.Issues and follows up on clients, participants and third parties payments.6.Enters participants evaluation data and Issues post course reports to clients/participants and trainers..7.Responsible for the quality system mails and following up and fixing any comments or issue related to it.
  • Logic Management Consulting
    Account Executive
    Logic Management Consulting Apr 2007 - Jun 2007
    1. Responsible for making proposals to our clients 2. Marketing research on the targeted companies 3. Make sure that the course is delivered with the suitable logistics 4. Communicate with the trainers & booking them for the trainings
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  • Raya Contact Center
    Quality Assurance And Training Executive
    Raya Contact Center Jan 2007 - Mar 2007
    1. Responsible for inshore projects 2. Making monitoring sheets to match the client needs3. Monitoring the agents performance remotely and side by side 4. Making a monthly test for every agent in each project5.Train the new comers and a periodic training for the existing ones6.Ensure that the projects maintain and exceed the needed quality
  • Talaat Moustafa Group
    Customer Service Representative
    Talaat Moustafa Group Jul 2006 - Jan 2007
    Daimler Chrysler Project1.Product knowledge about 14 vehicles (Chrysler - Dodge - Jeep)2.Handling customers' inquiry and complaints3.Joining every Jeep event; 1.Handling customers' inquiry2.Transferring Customers to the Sales dep. If needed Support in various projects - The Arab bank. - Mercedes. - Miraco Carrier 1.Making outbound calls to conduct surveys 2.Handling and reporting customers' complaints
  • Vodafone
    Customer Service Representative
    Vodafone Jul 2005 - Sep 2005
    1.Gathering and collecting data from customers by outbound calls 2.Answering & handling Clients inquiries and complaints
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Dalia Ezz Eldin Education Details

  • University Education
    University Education
    Business Administration Section

Frequently Asked Questions about Dalia Ezz Eldin

What company does Dalia Ezz Eldin work for?

Dalia Ezz Eldin works for Logic Management Consulting

What is Dalia Ezz Eldin's role at the current company?

Dalia Ezz Eldin's current role is Customized Operations Supervisor.

What is Dalia Ezz Eldin's email address?

Dalia Ezz Eldin's email address is da****@****ing.com

What schools did Dalia Ezz Eldin attend?

Dalia Ezz Eldin attended University Education.

Who are Dalia Ezz Eldin's colleagues?

Dalia Ezz Eldin's colleagues are Karim Hamawy, Radwa Sabry, Tamer El Badri, Mohamed E., Mai Nassif, Meriam Ouzini, Sabrina Bergmann.

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