Daljit Singh Email & Phone Number

Company Name: iEnergizerPosition: Assistant Executive Customer Service (Voice Process)Location: NoidaDuration: 1 Year 2 MonthsResponsibilities:Handled inbound and outbound customer service calls, assisting customers with inquiries, concerns, and product support.Provided accurate and timely information to customers regarding product features, pricing, and availability.Resolved customer complaints and escalated issues to appropriate supervisors or departments when necessary.Maintained detailed records of customer interactions and transactions using CRM software.Met and exceeded performance targets for call quality, customer satisfaction, and productivity. Company Name: Capline ServicePosition: Sr. Associate (Dental Accounts Receivable Follow-up)Location: NoidaDuration: 1 Year 4 MonthsResponsibilities:Conducted follow-up activities on dental accounts receivable, including contacting insurance companies and dentists to resolve outstanding claims and balances.Reviewed insurance claims for accuracy and completeness, submitting appeals and corrections as needed to maximize reimbursement.Utilized dental practice management software to track and document billing and collections activities.Communicated effectively with dental office staff and insurance representatives to facilitate timely payment and resolution of billing disputes.Implemented strategies to streamline the accounts receivable process and improve collections efficiency. Company Name: RxAdvancePosition: Pharmacy TechnicianLocation: NoidaDuration: March 7, 2023 - PresentResponsibilities:Perform prior authorisation technician duties including prescription processing and medication dispensing by calling pharmacy.Communicate with healthcare providers and pharmacies to facilitate medication approvals and resolve any billing issues.Provide excellent customer service to patients, answering inquiries and addressing concerns related to their medications.Collaborate with pharmacists and other healthcare professionals to ensure optimal patient care and medication adherence as per the policies’ and Food and Drug Administration(FDA) guidelines.