Bob Everett Email & Phone Number

Prestonwood Hills Golf Club Plano

Supervisor for the Outside Staff crew. Responsible for all duties and my staff ranged from 7 -15 people depending on the seasons. I was responsible for prepping staff for the everyday duties which included getting all the carts prepared and on the lot in the morning and making sure all carts were cleaned properly every day. Helped and prepared the facility for big tournaments and special events. I was also responsible for maintaining and keeping the cart barn and supply room clean and organized. Keeping the driving range stocked and clean, and stocking carts with tees, score cards, ice, towels, pencils, and whatever the members or guests so desired. Maintained visible presence on lot in order to make sure first class customer service was given to all golfers, guests, and members who came to the facility. I also was responsible for taking inventory of all supplies and equipment used in my area so we could always have the products and items we needed.I was a key factor in making members happy at this facility and I made a big difference from past teams that worked there before me.

Dallas, Texas

Same duties and job descriptions as on Dent Poppers past employment histories. Spent a good majority of the past years in Wichita, Kansas where we have 2 sub-leased Repair Facilities stationed at both of Joe's Car Wash & Detail Centers. Wichita, Kansas is one of our key locations due to numerous Hail Storms that have happened their over the last 6-7 years. Our Reputation and repeat business is the key to our success which allows us to dominate over any other competitor that wants to set up in this city. Dallas, Texas is where the company's primary shop is located. The owner, Steve Flick, is one of my closest friends for whom I have known since the 5th grade where we met as opponents playing Pee Wee football !

Mckinney, Texas

Responsible for running Auto Hail Repair shops throughout Texas and the Mid-West. Ran several shops in Kansas and Texas. Responsible for managing sales, estimates, filing claims, dealing with all major Auto Insurance Companies. Our customer base includes wholesale accounts such as Major Auto Dealerships, Body Shops, Businesses or Fleet Accounts, and Individual Retail Customers.Cold calling, customer networking, and our exceptional professionalism is what makes stand out from all of our competitors. Our repeat Customer and Business Account data base has immensely helped in the growth of this company.

Dallas, Texas

Supervisor/Field Training Officer for over 300 guards and 65 Facilities which included Bank Buildings, College Campuses, Business Complexes, Skyscraper Properties, Apartments, Strip Malls , Parking Lots, and Special Events. Started out as a Security Guard for The Wells Fargo building in Addison which was a 9 story building with about 300 tenants. I oversaw all aspects of the building's security and safety operations. My professional work ethic and customer service stood out and I quickly became Deep Night FTO Supervisor within 6 months of joining the company. Responsible for running all operations out in the field for the entire company. Reported directly to owners and President. Patrolled in Company patrol car and performed Guard Inspections, facility Inspections, and had protocol patrols and accounts to see each night. Reacted to all emergency situations, break-in's, accidents, and all management/supervisory situations that would occur each shift. Handled all paperwork and computer entries for my shift. Also was responsible for the training of all guards on my watch that were new hires or new to the building or facility that they were now working in. Responsible for staffing and scheduling as needed when Guards did not show, were on vacation, or were sick.This job was fast paced, very intense, and never ending with a huge workload (50-70 hours a week) to which I accepted and made huge difference in the professional image and growth of this company.

Dallas, Texas Valley View Mall Auto Center

Responsible for for being a CSA Customer Service Adjuster and The Account Specialists for Commercial Sales. Wrote up and entered work orders for all service repairs after communicating with customers at Auto Center. Handled all ordering of any parts needed for repairs with my customers. Sold repair packages and programs to customers as well as major Commercial Accounts. Certified CSA and Tire Specialist and went to numerous training and certification classes. Commercial Accounts required cold calling and travelling to businesses relevant to our store location to set up Fleet and Commercial Vehicle Maintenance Programs.Did this part time as well when my schedule allowed it.

Dallas, Texas - Valley View Mall

Responsible for apprehending shop lifters in the store. Trained on apprehension techniques, surveillance techniques, and store asset protection. Trained on the use of their Closed Circuit Surveillance System which included some 51 plus cameras located throughout the store premises. Responsible for Safety Inspections, Monthly Inventory, and Inner Department thefts and losses.

Dallas, Texas

Managed and operated Dr. Everett's EKG Billing Office. Responsible for all EKG Claim entries using Medisoft Billing and Medical Software. Dr. Everett read and diagnosed all EKG's for Baylor Hospital of Garland and he did so Bi-Monthly. Averaged 2,000 claims for the months EKG's were read and they were billed out at $40.00 per EKG to all major Health Insurances and to individual patients who had no insurance. Averaged over$10,000 per month in receivables. Did all the billing, filing,customer service, and collections for this office. Responsible for billing out close to $2 million dollars in claims during my tenure and increased income from $25,000 per year for which past office did to over $150,000 per year. Stayed on as a consultant part time helping the newly hired billing office make this transition smoothly and made sure everything was done properly.

Garland, Texas

Handled all Collections for Dr. Hinshaws office. Patient volume was over 150 per day.Communicated by mail and called all Patients with past due balances. Set up payment plans as well as helped maintain the database for the office. Responsible for a 25% increase in past due collections. Worked at this facility part time on an as needed basis when my schedule allowed it.

Dallas, Texas

Owned local Auto Paintless Dent Repair Company. Dealt with all Major Insurance Companies on Hail Damage Claims for Autos. Handled all estimating,marketing,invoicing,customer service, and managed Auto Hail Catastrophe Technicians for my company. Ran retail shop in Central Dallas and handled all sales for company, which included door to door, cold calling on businesses, and networking from our satisfied customer base.Repaired all of Prestige Ford's Fleet Account and Industrial Fleet consisting of around 400 of vehicles for this dealership. Repaired vehicles for Barrett Motors , Big Billy Barrett Motors, and Image One dealerships.Business included Retail Customers with Auto Hail Damage to their vehicles as well

Addison Texas

Handled retail Paintless Dent Repair shops throughout the country and reported directly to the owner. Ran retail shops for Auto Hail Repair and handled all estimating, sales, customer service, and our Certified Repair Technicians at these facilities. At times, would be running several shops in a regional area. Dent Poppers repaired hail damage vehicles for auto dealerships, body shops, and individual customers. Dealt with all major Insurance Companies and adjusters with Auto Hail Claims from start to finish. Responsible for large volume of sales and accounts receivables for each shop. Shops would be set up at prestigious account facilities and we would run a wholesale and retail shop in the areas where recent storm damage occurred.

Garland, Texas

Started Container Connection, due to Alpha Products failing because of the Owner's inevitably making bad business decisions in running the company. I was Managing Partner with another Top Executive from Alpha Products, so the transition was smooth one. We were Manufacturer Representatives for Souvenir Cups, Mugs, and Sport Bottles and we worked directly with some of the top major Souvenir Drinkware suppliers in this industry. We had an extensive and loyal Customer Base from our many years in this Industry, so we were able to maintain our accounts as well as obtain new ones. Responsible for all facets in coordinating the Sales,Marketing,Order Coordinating and Scheduling of our product lines. Maintained Sales of around $2- $2.5 Million Dollars annually. Dealt with NBA,NFL, MLB, and most all major sports facilities and Professional Sports Organizations directly. My accounts included ARA , Ogden Services, Fine Host and most all Concessions operators. I sold souvenir cups for The NFL Superbowl, NBA Playoffs, Nascar Tracks, World Series, and stadiums and arenas for the majority of major league facilities and organizations.

Atlanta, Georgia

Recruited by Alpha Products while employed at Cups Illustrated to come on board and help them implement, manage, and introduce a new product line of Souvenir Cups to go along with their complete line of other Souvenir Plastic Beverageware. Thier Products included Squeeze Bottles, Sport Bottles, and Insulated and Non-Insulated Mugs with 3 Sales Divisions (Retail, Premium Direct and ASI...Advertising Specialty Industry). Dealt with Major Organizations such as NFL Properties, MLB Properties, The Olympic Licensing Committee, NASCAR and most major Concessionaire Companies. I had just under $2 million in sales each year, in addition to managing the Cup Line and our manufacturers. While coming in as Product Manager, we had no Souvenir Cup line for almost a year, yet when we got up and running, I was able to switch most of my Customer Base over to Alpha Product's complete line of Plastic Drinkware, which now included a cup line. Traveled extensively to see our Manufacturing partners and facilities, and to also see National Accounts and maintain current business. During my tenure with Alpha Products I was a key asset in helping them grow from $8 Million in annual sales to over $40 million.

Lancaster, Texas

Joined Cups Illustrated as their first Sales Person and became Vice-President of Sales & Marketing. Managed National Accounts and Sales Representatives. Responsible in helping Cups Illustrated grow from an annual Sales Volume of $750,000 to over $28,000,000 upon my departure. My sales were over $3,000,000 in just 4 sizes of souvenir plastic cups. Sold to the majority of C-Stores, Restaurants, and Stadiums and Arenas throughout the country. Worked with The NFL, MLB, NBA. NASCAR and all major Concessionaires that ran the large arenas and stadiums. Implemented and designed Souvenir Cup Programs for the business markets above.

Non-Degreed 31 Hours Towards Mba, Business/Advertising

Activities and Societies: Graduate Student ProgramGraduate Student Program for Obtaining Master Degree Acquired 30 Hours towards degree.

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services

Activities and Societies: Member Kappa Alpha Fraternity (Alpha Iota Chapter) Fight Night Boxing Participant, Runner Up In Intramural.

Non-Degreed Pre-Med Student Initially, Pre-Medicine/Pre-Medical Studies

Activities and Societies: Participant In Greek Fight Night Boxing TournamentInitially Started out as a Pre-Med student for a semester.

Texas A & M University College Station, General Studies, A

Activities and Societies: Key Club President Member of Tennis Team Member of Senior Assembly CommitteeGraduated 49th out of a Senior Class.