-Advise beneficiaries of the options available to them that fit exact needs-Confirm prescription costs-Check network status’s of primary care pharmacy, hospital, and specialty providers -Enroll members into preferred policies

Compliance (Medicareinsurance.com)-Listened in excess of 25 Medicare policy closes per week to determine if the benefits advisor was/is maintaining CMS and the company’s standards. -Listened and evaluated over 25 Medicare Insurance agents’ sales calls per week to determine compliance by the CMS and company standards.Human Resources (Medicareinsurance.com)-Recruited over 70 pre-licensing candidates in the first quarter for our sales team, and 15 new employees for our customer service department.
- Created a monthly newsletter with focus on creating employee engagement and insight to current events pertaining to the company.-Shadowed current employees to detect and dissect individual processes to determine is the representative was maintaining efficiency as well as holding themselves to the highest ethical code for member relations. 
- Compiled, analyzed, and distributed daily and weekly attendance and adherence data for over 200 employees.-Maintained the company’s Workforce Google calendar, updating continually throughout the work day. -Composed employee correction emails pertaining to individual occurrences. -Remained in consistent communication with candidates to ensure the expected course progression metric was being met. -Maintained the companies Indeed ads for 5 different sectors of the company. Benefits Advisor-Advise beneficiaries of the options available to them that fit exact needs-Confirm prescription costs-Check network status’s of primary care pharmacy, hospital, and specialty providers -Enroll members into preferred policies