As X Lead for American Values 2024, I managed high-profile social media campaigns, driving significant engagement and contributing to the long-term vision of the PAC. My role focused on content creation, event coverage, organizational representation, and strategic social media management, which consistently delivered impactful results.Key Responsibilities & Achievements:- Led multiple social media campaigns, achieving 6 million views per month, effectively increasing brand… Show more As X Lead for American Values 2024, I managed high-profile social media campaigns, driving significant engagement and contributing to the long-term vision of the PAC. My role focused on content creation, event coverage, organizational representation, and strategic social media management, which consistently delivered impactful results.Key Responsibilities & Achievements:- Led multiple social media campaigns, achieving 6 million views per month, effectively increasing brand awareness and engagement.- Created and managed content to align with key initiatives, ensuring a consistent message across platforms and driving strategic goals.- Represented the PAC at high-visibility events, providing on-the-ground coverage and engaging with audiences to enhance the organization's presence.- Collaborated with internal teams to develop long-term strategies and align media initiatives with organizational objectives, ensuring cohesive and impactful messaging.- Monitored and analyzed social media algorithms to optimize content performance and maximize engagement, ensuring the PAC stayed competitive in a rapidly evolving digital landscape. Show less

At NCR, I managed over 150 successful SMB point-of-sale implementation projects from start to finish as the customers' single point of contact, delivering exceptional service to our clients while optimizing internal processes to meet project goals. I have consistently ensured that projects were completed on time, within scope, and aligned with client expectations, driving high levels of customer satisfaction.Key Responsibilities & Achievements:- Led the execution of 150+… Show more At NCR, I managed over 150 successful SMB point-of-sale implementation projects from start to finish as the customers' single point of contact, delivering exceptional service to our clients while optimizing internal processes to meet project goals. I have consistently ensured that projects were completed on time, within scope, and aligned with client expectations, driving high levels of customer satisfaction.Key Responsibilities & Achievements:- Led the execution of 150+ point-of-sale implementations, ensuring seamless project delivery for small to medium-sized businesses.- Collaborated with cross-functional teams to align resources, manage timelines, and mitigate risks, ensuring that all project requirements were met.- Planned and coordinated detailed project schedules, balancing time and task management to meet strict deadlines and deliver on expectations.- Built and maintained strong relationships with clients, providing exceptional customer service and handling any escalations or issues with efficiency.- Organized and optimized resource allocation, ensuring efficient use of personnel and tools to meet project demands.- Developed proficiency in project management software and tools, including MS Office, Quickbase, G-Suite, and Slack, to track progress and facilitate communication.- Strengthened my ability to build relationships, foster collaboration, and improve team dynamics, driving both internal and external success. Show less

Serving in the U.S. Army required discipline, reliability, and a deep technical understanding of complex systems. My role demanded adaptability and strategic thinking to ensure the success of mission-critical operations. During my time in the Army, I developed a robust set of technical and leadership skills, contributing to operational efficiency and team success.Key Responsibilities & Achievements:- Managed network administration and virtual machine environments, ensuring… Show more Serving in the U.S. Army required discipline, reliability, and a deep technical understanding of complex systems. My role demanded adaptability and strategic thinking to ensure the success of mission-critical operations. During my time in the Army, I developed a robust set of technical and leadership skills, contributing to operational efficiency and team success.Key Responsibilities & Achievements:- Managed network administration and virtual machine environments, ensuring system performance and reliability across mission-critical operations.- Maintained and troubleshooted computer hardware and operating systems, including Windows and Linux, to support technical infrastructure and operational readiness.- Developed a solid foundation in basic electronics and hardware integration, enabling efficient problem-solving and system management.- Adapted to high-pressure environments, providing reliable and consistent support during high-stakes operations.- Led strategic planning initiatives, improving the functionality and reliability of technical systems for mission success.- Trained and mentored junior personnel in systems maintenance, enhancing team performance and technical capability. Show less

At RDS, I provided technical support to thousands of customers, troubleshooting a wide range of issues in a fast-paced, high-pressure environment. This role required quick thinking, adaptability, and a strong technical foundation, which allowed me to effectively resolve issues and enhance customer satisfaction.Key Responsibilities & Achievements:- Delivered technical support to thousands of customers, resolving issues related to point-of-sale systems, Windows, and Active… Show more At RDS, I provided technical support to thousands of customers, troubleshooting a wide range of issues in a fast-paced, high-pressure environment. This role required quick thinking, adaptability, and a strong technical foundation, which allowed me to effectively resolve issues and enhance customer satisfaction.Key Responsibilities & Achievements:- Delivered technical support to thousands of customers, resolving issues related to point-of-sale systems, Windows, and Active Directory, ensuring operational continuity for clients.- Troubleshooted complex technical problems under tight deadlines, enhancing my ability to work effectively under stress and provide timely solutions.- Collaborated with cross-functional teams to identify recurring system issues and implement solutions, reducing customer service escalations and improving system reliability.- Developed strong communication skills by interacting with customers and internal teams to clearly explain solutions and provide support.- Adapted quickly to new systems and processes, learning and applying new skills to solve a variety of technical challenges.- Analyzed and diagnosed system performance issues, applying analytical skills to identify root causes and implement effective solutions. Show less

During my time at Chick-fil-A, I worked in various positions, gaining comprehensive retail and customer service experience. This role provided me with valuable training in communication, teamwork, and multitasking, allowing me to excel in a fast-paced environment and deliver exceptional service.Key Responsibilities & Achievements:- Developed strong interpersonal skills by engaging with customers and ensuring a positive dining experience, contributing to high customer… Show more During my time at Chick-fil-A, I worked in various positions, gaining comprehensive retail and customer service experience. This role provided me with valuable training in communication, teamwork, and multitasking, allowing me to excel in a fast-paced environment and deliver exceptional service.Key Responsibilities & Achievements:- Developed strong interpersonal skills by engaging with customers and ensuring a positive dining experience, contributing to high customer satisfaction.- Gained extensive POS experience, managing transactions efficiently and resolving any customer issues with ease.- Multitasked effectively by managing multiple responsibilities, such as taking orders, handling customer inquiries, and coordinating with team members to maintain smooth operations.- Worked well in a team-oriented environment, collaborating with colleagues to ensure the delivery of consistent and quality service.- Demonstrated quick thinking and problem-solving abilities when addressing customer needs or operational challenges.- Adapted quickly to new tasks and processes, learning and mastering various roles within the restaurant. Show less