Dalton Inskeep Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Consult with clients and homeowners on claims needed for insurance providers. Completed site surveys and documented photo's and reports for all claims. Communicated with providers on client status and update on findings. Utilized Phoenix Mobile App for client urgency and quick turn around for claimants. Built strong rapports with clients and ensured a smooth process from first communication to hand of to the insurance provider.

Charleston, Sc

Promoted and maintained a safe work space putting quality and attention to detail a must. Proactively communicated with team to ensure a positive customer experience. Worked closely with leadership on skill development and providing the levels of service to guarantee satisfied customer.

Wichita, Kansas Metropolitan Area

Supervised a team of ten or more to provide the ultimate client experience. This included addressing customer concerns and keeping them from elevating. Worked with the team daily on skill building and working with a sense of urgency while keeping the environment fun. Promoted and sold plans for clients for ease of use. Increased volume based on KPI's. Ensured retention of current customer base by providing the level of service we would expect as a consumer.