Prudential is one of the largest insurance and financial services institutions in the United States of America, having a history of 125 yrs. in financial services and offers a broad range of financial products and services. As Part of this Project Salesforce tool is used to handle CRM Functionality of Prudential. Project involves Development, continuous Enhancements, Production support and Maintenance of Salesforce tool for continuously being updated on Technology and Market Growth.•worked on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions•Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform• Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes• Sound knowledge on Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy• worked with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments•Strong communication and inter-personal skills with ability to work well in a dynamic team environment•Have good experience in writing SOQL and SOSL queries

The Jaypee Group is a Rs 20,000 crore well diversified infrastructure industrial conglomerate in India. Over the decades it has maintained its salience with leadership in its chosen line of businesses. Transforming challenges into opportunities has been the hallmark of the Jaypee Group, ever since its inception five decades ago. The Group is a diversified infrastructure conglomerate with business interests in Engineering & Construction, Cement, Power, Real Estate, Expressways, Fertilizer, Hospitality, Healthcare, Sports, Information Technology and Education..• Creating profiles and users as per client requirement.• Customizing standard objects and creating custom objects to meet the client requirement.• Creating permission sets in order to provide security to data, maintain data management by creating validation rules.• Created sales process and record types.• Created workflows, approval process and web-to-lead form as per client requirement. • Create Assignment Rules for new leads from web-to-lead form and created queues.• Created opportunity team and opportunity split in terms of revenue generated from that opportunity.• As per the client requirement introduced the concept of chatter in order to provide collaboration for the users.• Created salesforce for outlook to sync contacts, events and tasks.• Created reports and dashboards and used advance chatter concepts to post dashboards on chatter.

Provided services to clients on hardware and software components. Activities include operation and maintenance of operating systems across multiple platforms, middleware applications, various database technologies, high availability solutions and load balancing. Job responsibilities for this role include, but are not limited to, the following: operation and maintenance of operating systems and platform support, database administration, capacity planning, performance management, security compliance. Support is also provided for systems management tools which monitor the operational status of the environment•Troubleshooting of complex and difficult environment problems and Applying problem management and defect prevention practices • Dealing with vendors regarding problems solving or with internal expertise groups and Administration and management of VMs, DB management. Monitoring, provisioning•Implementing Server Migrations and Server Builds and Cloud solution implementation based on IBM, VMware and Open source technologies and tools.• Troubleshooting server based problems with a focus on root cause analysis and Compliance & IT Security activities to remediate outstanding issues/fixes