Damian Duffy Email & Phone Number

Ireland

Thinglabs provides communication solutions for connecting devices. Ranging from low bandwidth monitoring to streaming, realtime video and everything in between. Solutions designed, tested and deployed. Prototyping-friendly and production ready. Comprehensive networking capabilities covering direct Internet, private network and static public or private IP.

County Dublin, Ireland

• Responsible for the Internet of Things (IoT) / Machine-to-Machine (M2M) line of business in eir. This is a new area for eir Business and I have responsibility for the P&L associated with IoT. My remit incldues:
• budgeting and forecasts for IoT
• Product
• Roadmap
• Strategy
• Customer sales and pre-sales

Ireland

• Responsible for managing the mobile solutions design area within eir Business. Manage resourcing on mobile opportunities; technical solution advice and formal tender responses. Managed partner company delivery of.
• Translate ideas and innovation into formal proposals and workable solutions
• Help expand eircom's Mobility portfolio through FMC solutions which leverage eircom's significant fixed voice and data infrastructure and services
• Create differentiation in our solutions
• Filter engagement requests and manage available resources in the team
• Ensure proposals and tender responses have the appropriate resources aligned and are submitted on-time

Ireland

• During my time as Solutions Architect, I was responsible for the technical solution design for all top tier Enterprise solutions (mobile voice, data and converged).
• Lead solutions consultant in the design of Mobile based networking solutions
• Provide pre-sales consultancy and solution design support to the Major Accounts, Government and Regional sales teams
• Run customer workshops and presentations
• Produce winning bids and proposals
• Design Authority within eircom Business for Mobile and Mobile integrated solutions offered to customers

Ireland

• Provided technical pre-sales support for account teams, initially in large Corporate base and then within the key Government account base. Focus on selling mobile data solutions. Represented Vodafone Ireland on the.
• Provide Pre-Sales support to Account teams on Vodafone's mobile data product suite and bespoke customer solutions.
• Achieve and exceed set targets for Vodafone’s range of data products and services within the Government and Corporate sales channel.
• Accurate pipeline management and forecasting.
• Lead the corporate sales teams in the successful implementation of tailored data solutions. Understand, advise on and recommend 3rd party applications and solutions to customers.
• Present Vodafone propositions and proposals at a senior level within targeted accounts. Delivery of Mobility Strategies to key customers within Corporate and Government sectors.

• Role Summary:
• Customer facing Technical Specialist for Vodafone's data products and services within the Network Management Centre. Provided 2nd level support for cases raised by the Vodafone Data Support desk.
• Responsible for ownership of customer issue through to resolution
• Liaised directly with the customer and other stakeholders including, foreign operators, device manufacturers, Terminals testing dept, Vodafone Network Management Centre, field engineers, Incident Managers and account.
• Provided documented feedback, training and updates to 1st line Data Support desk.Achievements Include:
• Received numerous compliments from customers

• Role Summary:
• Customer facing role providing information on Vodafone products and services to current and potential Vodafone customers whilst promoting the mission statement and visions of the company.
• Problem solving and troubleshooting customer issues based on an analytical and methodical approach.
• Proactively advise and up-sell Vodafone services the customer may find beneficial.

Software Defined Networking

I completed an 8 week online non-credit course authorized by Georgia Institute of Technology and offered through Coursera which explored.

An Introduction To Interactive Programming In Python, Computer Science, Distinction

I took this nine week online course as a fun project. It involved weekly video lectures, tests and a new mini-project each week which was.

B.Sc (Ord.), Computing In Software Development

Activities and Societies: Muay Thai (Thai Boxing) ClubStudied both Functional and Object Orientated Design Languages: C, Java, Visual.