Damien Burden-Williams
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Damien Burden-Williams Email & Phone Number

Transformation Delivery and Customer Engagement expert, Commercial business lead with 20 years in the Energy Industry at Smart DCC
Location: Farnham, England, United Kingdom 8 work roles 10 schools
2 work emails found @britishgas.co.uk LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email d****@britishgas.co.uk
LinkedIn Profile matched
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Current company
Role
Transformation Delivery and Customer Engagement expert, Commercial business lead with 20 years in the Energy Industry
Location
Farnham, England, United Kingdom
Company size

Who is Damien Burden-Williams? Overview

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Quick answer

Damien Burden-Williams is listed as Transformation Delivery and Customer Engagement expert, Commercial business lead with 20 years in the Energy Industry at Smart DCC, a company with 502 employees, based in Farnham, England, United Kingdom. AeroLeads shows a work email signal at britishgas.co.uk and a matched LinkedIn profile for Damien Burden-Williams.

Damien Burden-Williams previously worked as Senior Customer Engagement Delivery Partner at Smart Dcc and Commercial Governance & Reporting Manager at Smart Dcc. Damien Burden-Williams holds Oxford Leading Strategic Projects Programme, Programme Starts April 15Th 2020 from Saïd Business School, University Of Oxford.

Company email context

Email format at Smart DCC

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*@britishgas.co.uk
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AeroLeads found 2 current-domain work email signals for Damien Burden-Williams. Compare company email patterns before reaching out.

Profile bio

About Damien Burden-Williams

Tenacious and collaborative Change Leader with extensive experience delivering large-scale, transformational IT & Cultural change in a blue chip organisation. Specialisms in leading strategic projects, programme management and regulatory and governance.Reputation for enabling innovative and critical strategic step change through leadership of global technical and cultural changes. Proven track record in influencing executive leaders to make strategic business decisions. Strong business acumen and an experienced facilitator who can de-code and simplify communication between business leaders and technical stakeholders. Curious and creative when it comes to resolving business problems with a can do attitude.

Listed skills include Leadership, Stakeholder Engagement, Stakeholder Management, Personal Development, and 45 others.

Current workplace

Damien Burden-Williams's current company

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Smart DCC
Smart Dcc
Transformation Delivery and Customer Engagement expert, Commercial business lead with 20 years in the Energy Industry
london, greater london, united kingdom
Website
Employees
502
AeroLeads page
8 roles

Damien Burden-Williams work experience

A career timeline built from the work history available for this profile.

Senior Customer Engagement Delivery Partner

Current

London, England, United Kingdom

Accountable for providing strategic direction, oversight and best practice for the delivery of customer engagement via external committees l, forums and other interactive customer engagement channels.

Mar 2023 - Present

Commercial Governance & Reporting Manager

London, England, United Kingdom

Responsible for the operation and improvement of Commercial's governance routines and the design, provision and ongoing improvement of management reporting and MI in support of Commercial's and DCC's governance fora.

Jan 2021 - Mar 2023

Smart Energy Mandate Manager - Mi & Projects

Led the creation of comprehensive and robust strategic framework of data and reporting to support the Smart Meter rollout to 30 million premises in the UK made possible through by driving change of delivery methodology, processes and culture.

Dec 2017 - Jan 2020

Smart Change Project Manager

Staines

Project Lead within a large strategic change programme tasked with to defining and delivering key components of British Gas’s Smart Metering Programme. Subsequently promoted to Change Manager leading multiple projects within the Smart Metering Programme.

Feb 2013 - Dec 2017

Learning And Development Advocate – Interim Role

Cardiff, United Kingdom

Designed and implemented leadership and senior management training programmes through Learning Needs Analysis and expertise stakeholder management and facilitation.

Mar 2011 - Feb 2013

Offshore Project Lead

Cape Town Area, South Africa

Led and responsible for strategic operational migration of onshore frontline to a new third party contact centre in Cape Town.

Oct 2011 - Mar 2012

Catalyst Agile Product Owner

Staines On Thames, United Kingdom

Supported the design, definition and delivery of new business capability by developing a simple, innovative user experience as a cost effective solution that would also reduce call handling time for frontline users.

Mar 2011 - Jul 2011

British Gas – Various Roles With Hr/Training Including:

Cardiff, United Kingdom

Induction Trainer, Product and Performance Trainer (Cardiff and then UK national role), Operational Coach for site Leadership teams, Skills Trainer (design and delivery), SAP Trainer, Group Facilitator.

Oct 2002 - Mar 2011
Team & coworkers

Colleagues at Smart DCC

Other employees you can reach at smartdcc.co.uk. View company contacts for 502 employees →

10 education records

Damien Burden-Williams education

Oxford Leading Strategic Projects Programme, Programme Starts April 15Th 2020

To create long-term sustainable value for organisations and achieve organisation-wide success. Teach leaders to utilise strategic.

Prince2 Agile Foundation & Practitioner, Pass

The Knowledge Academy

Agile Product Owner, Certified Product Owner

British Gas Agile Programme

Bachelor Of Arts (B.A.), Fine/Studio Arts, General, Ba (Hons)

University Of Wales, Cardiff

Business Administration And Management, General, Edi Nvq In Business Management L3

Cardiff Itec

Talent & Management Development, Successful Completion Of The Reach Development Programme

Learning & Development Business Partner, British Gas

Winner of a National Training Award 2010 for best Talent Development Programme

Making Effective Decisions, Pass

Byte Sized Learning

Behavioural Training, Pass

Change Creation

Coaching Workshop, Pass

Jaboo
FAQ

Frequently asked questions about Damien Burden-Williams

Quick answers generated from the profile data available on this page.

What company does Damien Burden-Williams work for?

Damien Burden-Williams works for Smart DCC.

What is Damien Burden-Williams's role at Smart DCC?

Damien Burden-Williams is listed as Transformation Delivery and Customer Engagement expert, Commercial business lead with 20 years in the Energy Industry at Smart DCC.

What is Damien Burden-Williams's email address?

AeroLeads has found 2 work email signals at @britishgas.co.uk for Damien Burden-Williams at Smart DCC.

Where is Damien Burden-Williams based?

Damien Burden-Williams is based in Farnham, England, United Kingdom while working with Smart DCC.

What companies has Damien Burden-Williams worked for?

Damien Burden-Williams has worked for Smart Dcc, British Gas Business, and British Gas.

Who are Damien Burden-Williams's colleagues at Smart DCC?

Damien Burden-Williams's colleagues at Smart DCC include Nicola Turner, Anzila Abid, Sasha Townsend, Brijesh Patel, and Nick Rodgers.

How can I contact Damien Burden-Williams?

You can use AeroLeads to view verified contact signals for Damien Burden-Williams at Smart DCC, including work email, phone, and LinkedIn data when available.

What schools did Damien Burden-Williams attend?

Damien Burden-Williams holds Oxford Leading Strategic Projects Programme, Programme Starts April 15Th 2020 from Saïd Business School, University Of Oxford.

What skills is Damien Burden-Williams known for?

Damien Burden-Williams is listed with skills including Leadership, Stakeholder Engagement, Stakeholder Management, Personal Development, Agile Project Management, Training And Development, Data Management, and Energy Industry.

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