• Contributed to significant growth for an SME business • Pivotal role in successful launch of 4 new products • Initiated, set-up and negotiated agreements with global distributor network model • Shaped market entry strategies to grow global markets

• Promoted to Account Manager• Developed and maintained relationships with 40+ key accounts• Delivered circa +20% YoY growth for 3 consecutive years• Retained 100% of key accounts• Processed large business orders and logged data accurately• Prospected and cold called to generate appointments. Identified future opportunities• Mentored and trained new staff

• Handled 50+ inbound calls daily• Achieved circa 80% ACH score• Delivered highest revenue within team (12 staff)• Assisted customers to resolve delivery or shipment issues• Tracked orders and communicated with delivery companies• Escalated important issues to relevant departments

3rd Year:Project Operations Management Enterprise & InnovationApplied Services Marketing EconomicsFinancial Decision Making ITCoaching Studies Fitness Training & PerformanceSports Development Recreation Planning Trends for the Leisure IndustryLand and Water Based Recreation 2nd Year:Sports Law Exercise Programming Marketing Recreation Operations Sport Pedagogy & Skill Development Sport and Exercise Psychology Work Experience1st Year: Introduction to Sport Science Exercise Physiology HRMLeisure Studies Resistance and ConditioningOrganisational Behavior for the Leisure Industry Sociology of Sport and LeisurePrinciples and Practices of Sport Pedagogy