An experienced IT professional with 25 years experience working in complex real time environments. During this time, I have gathered valuable business experience in industries such as Government, manufacturing, Banking, Pharmaceutical wholesaling, Agriculture and Rail and have developed excellent knowledge and skills in the area of business analysis principles and practices.Involved in all phases of the Software Development Life Cycle and possess highly developed skills in the areas of requirements gathering (via the facilitation of workshops), documentation of functional specifications, business process modeling and improvement, data and information modeling, solution design, testing and project delivery. I also have significant experience in creating user documentation and facilitating training workshops to educate users on the workings of the software and other project deliverables.I am tertiary qualified having studied at both the University of South Australia and TAFE,