Providing outstanding customer service, promotion, education and high-level experience of Ferngrove hand crafted wineHosting structured group & individual in-store tastings and Promotional EventsManaging all in-store promotions and sales presentationsDriving direct sales performance towards business targetsProviding ideal wine & food matching for customers

Responsible for providing outstanding customer service, promotion, education and high-level experience of Lamont's handcrafted wines.Planning, organising and hosting structured group & individual tastings at the Cellar Door and Promotional EventsManagement of Cellar door sales and point of sale systems as well as online orders and shipping.Providing ideal wine & food matching for customers as well as providing an in-depth knowledge of the contents Lamonts seasonal menu.Creation… Show more Responsible for providing outstanding customer service, promotion, education and high-level experience of Lamont's handcrafted wines.Planning, organising and hosting structured group & individual tastings at the Cellar Door and Promotional EventsManagement of Cellar door sales and point of sale systems as well as online orders and shipping.Providing ideal wine & food matching for customers as well as providing an in-depth knowledge of the contents Lamonts seasonal menu.Creation and Management Lamont's Wine Club including the creation of promotional offers and communication to its members.Day to day operations of the Cellar Door and Restaurant including maintaining and monitoring stock levels.Managing all promotions presentation and cleanliness of the Cellar DoorTogether with the Winery Manager, driving cellar door and direct sales performance towards business targets. Leading and supervising all floor staff to high levels of service.Enforcing Responsible Service of Alcohol guidelines for both staff and guests. Show less

Planning, organising and hosting structured group & individual tastings at the Cellar Door and Promotional EventsManagement of Cellar door salesResponsible for providing outstanding customer service, education and wine experience of Black Swan's winesProviding ideal wine & food matching for customers.Day to day operations of the Cellar DoorEncouraging customers to join our exclusive wine club membershipUpdating our Social Media including Facebook and Instagram… Show more Planning, organising and hosting structured group & individual tastings at the Cellar Door and Promotional EventsManagement of Cellar door salesResponsible for providing outstanding customer service, education and wine experience of Black Swan's winesProviding ideal wine & food matching for customers.Day to day operations of the Cellar DoorEncouraging customers to join our exclusive wine club membershipUpdating our Social Media including Facebook and Instagram Presentation and cleanliness of the Cellar DoorTogether with the Winery Manager, driving cellar door and direct sales performance towards business targets. Show less

Responsible for delivering sales results and people management across the Outbound Sales Acquisition channel at RAC West Perth Responsibilities include: • Delivering daily product briefs and sales strategies to the sales floor.• Managing campaigns, dial plans, and operation of the channel• Coaching and formal performance activities with all members of the team to deliver increased sales• Development of new strategies to increase activation of new customers and decrease… Show more Responsible for delivering sales results and people management across the Outbound Sales Acquisition channel at RAC West Perth Responsibilities include: • Delivering daily product briefs and sales strategies to the sales floor.• Managing campaigns, dial plans, and operation of the channel• Coaching and formal performance activities with all members of the team to deliver increased sales• Development of new strategies to increase activation of new customers and decrease churn• Design of upsell and order increasing components and sales strategies• Customer and client satisfaction, commercial margin• Implementation of annual, quarterly and daily incentive plans to sales results• Legislative compliance – OH & S and RSA • Compliance with tender commitments and contractual obligations• Interviewing and recruitment activities to maintain appropriate staffing levels• Show less

Responsible for delivering sales results and people management across the Outbound Sales channel in Cellarmaster Wines.Responsibilities include: • Delivering daily product briefs and sales strategies to the sales floor.• Managing campaigns, dial plans, and operation of the channel• Coaching and formal performance activities with all members of the team to deliver increased sales• Development of new strategies to increase activation of new customers and decrease… Show more Responsible for delivering sales results and people management across the Outbound Sales channel in Cellarmaster Wines.Responsibilities include: • Delivering daily product briefs and sales strategies to the sales floor.• Managing campaigns, dial plans, and operation of the channel• Coaching and formal performance activities with all members of the team to deliver increased sales• Development of new strategies to increase activation of new customers and decrease churn• Design of upsell and order increasing components and sales strategies• Customer and client satisfaction, commercial margin• Implementation of annual, quarterly and daily incentive plans to sales results• Legislative compliance – OH & S and RSA • Compliance with tender commitments and contractual obligations• Interviewing and recruitment activities to maintain appropriate staffing levels• Show less

Accomplished sales professional with more than 15 year sales experience across the retail and wine industry sectors.