Consult with state government agencies to improve programmatic and technical operations within their organizations. Provide independent verification and validation oversight of large, complex technology implementations.

Project Management Office Director, responsible for the delivery of client-facing and internal technical solutions. Ensure efficient delivery of cloud-hosted Unemployment Insurance modernization solutions for state workforce organizations. Provide full UI modernization lifecycle support, from planning through procurement through implementation. Manage internal development and operations teams in the development of and implementation of workforce software and hosting solutions. Work with internal teams to improve programmatic and technical operations, policies and procedures. Implement Project Management, governance, and development frameworks to standardize internal operations.

Consult with state government agencies to improve programmatic and technical operations within their unemployment insurance organizations. Delivered fraud analysis and prevention strategies for the State of Nevada and end-to-end pandemic programming business process mapping related to new federal legislation and relief for affected workers for the State of Delaware. Developed and implemented claim backlog reduction strategies, fraud mitigation strategies, governance frameworks and project management methodologies for multiple state UI organizations.

Provide organizational, project, and technology consulting for government and not-for-profit organizations as a management consultant. Solve and improve the client’s strategy,organization, programs, structure, operations, projects, or management. Most of the workis with state agencies involved in:• Health (Medicaid, CHIP, MMIS, MITA, ICD-10, electronic medical records, healthinformation exchange, insurance exchange, eligibility, health services)• Human Services (supplemental nutrition assistance programs, child welfare, seniorand disabled services, alcohol and drug, TANF, early childhood, mental health)• Transportation (major construction and IT projects)• Law and Justice (courts, adult and juvenile justice, corrections, LEA)• Education (K-12, university)• Executive, legislative, and management bodies

Successfully managed the delivery of multiple complex technology projects/solutions for the State of Wyoming’s Enterprise Technology Services (ETS), Department of Workforce Services (DWS), Wyoming State Archives (WSA), Employee Group Insurance (EGI) and the Wyoming Livestock Board (WLSB).Using Project Management Body of Knowledge (PMBOK) best practices, managed all programmatic phases and functions for the WyCAN project, a $58 million effort to modernize the Unemployment Insurance (UI) system for State of Wyoming DWS. Successfully delivered the WYUI solution, the nation’s first UI system to be fully hosted in the Government cloud, ahead of schedule and on budget. Managed all vendor activities pursuant to project statements of work, including deliverables, scope, quality and schedule parameters. Liaised with federal agencies (Internal Revenue Service, Social Security Administration) during security and certification assessments of WYUI and cloud hosting environments. Created and managed all project documentation, including programmatic deliverables, business requirements and performance metrics.Successfully managed a successful digital archive proof-of-concept and implementation at the WSA and custom software application builds at the WLSB and EGI. Frequently briefed Agency executive leadership on project status, performance, issues and risks.

Responsible for the coordination and execution of internal and external communications for a nationwide Department of Navy software development and implementation program valued at $263 million, supporting the administration and management of Veterans’ educational benefits.

Managed, developed and executed communication plans for America’s largest direct bank and its 2000+ employees. Ensured all communications supported and met business and business unit objectives. Implemented communications programs and processes where none previously existed.

Senior writer and communicator for Wyeth’s IS Communications organization. Developed and executed strategic communications for a global IS organization of 1,700 employees. Communicated enterprise-wide with an audience of up to 52,000 employees at a Fortune 500 pharmaceutical company. Executed a wide range of communications projects.