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The digital experience is such an integral part of the overall customer experience with an organization. The better, more suitable the digital experience is, the more the audience enjoys interacting with the brand. The more they enjoy interacting with the brand, the better the revenue stream for the organization. I’m a digital executive with 20+ years of hands on experience in business strategy, customer research, website, mobile, and user experience development for some of the world’s biggest brands such as Kodak, M&T Bank, Thermo Fisher Scientific, First Niagara Bank and DHL. I enjoy helping my clients solve their digital experience challenges. My talents lie at the crossroads of technology, psychology and business. I credit my success to establishing highly talented and motivated teams and leading them across the finish line.Specialties: Strategy development (ideation, facilitation, innovation), business process development, customer research strategy and execution (quantitative and qualitative), user experience design and development leadership, usability and eye-tracking testing, web analytics
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FounderClipsmashNew York, United States
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President & FounderRivet Cx Group Dec 2015 - PresentRochester, New York AreaMy focus at Rivet is on our clients and their customers. That spans everything from, understanding our clients’ business drivers, engaging with their customers, and developing experiences that will satisfy both, to working with our internal team to ensure we deliver on what we promised. I founded Rivet CX because I saw the importance of developing fully functional prototypes when designing digital customer experiences. Prototyping is the ONLY way to truly understand and appreciate what the customer is going through. Once you can see how customers engage with it, there is no question if the experience is clear and if you are on the path to success. -
Director, Digital MarketingCatalyst Jan 2010 - Nov 2015Catalyst is a direct and digital marketing agency that helps clients acquire, retain and develop long-term relationships with customers. The agency takes the guesswork out of marketing decisions by combining intellectual curiosity and inquisitiveness with hard-core analytics, deep customer insight and a measurement mindset. We call it Science+Soul. My responsibilities include all aspects of digital marketing, from strategy development, to overseeing implementation across all online channels. -
Director, Interactive MarketingCatalyst Direct Nov 2007 - Dec 2009
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PresidentAuragen Communications 1995 - Nov 2007
Damir Saracevic Skills
Damir Saracevic Education Details
Frequently Asked Questions about Damir Saracevic
What company does Damir Saracevic work for?
Damir Saracevic works for Clipsmash
What is Damir Saracevic's role at the current company?
Damir Saracevic's current role is Founder.
What is Damir Saracevic's email address?
Damir Saracevic's email address is ds****@****inc.com
What is Damir Saracevic's direct phone number?
Damir Saracevic's direct phone number is +158550*****
What schools did Damir Saracevic attend?
Damir Saracevic attended University Of Rochester - William E. Simon Graduate School Of Business Administration, University Of Rochester.
What skills is Damir Saracevic known for?
Damir Saracevic has skills like Digital Marketing, Web Analytics, Email Marketing, Digital Strategy, Strategy, User Experience, Interactive Marketing, Analytics, Mobile Marketing, Social Media Marketing, Lead Generation, Seo.
Who are Damir Saracevic's colleagues?
Damir Saracevic's colleagues are Keenan Barry, Mengying Wang, Rui Da Costa, Athanasios Babasidis, Logan Bicknell, Bradley F..
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Damir Faruk Saračević, mr.sci.
Consultant, Deputy Chairmananticorruption Office Supervisorcmo & Hr DirectorBosnia And Herzegovina
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