Damon K. Email & Phone Number

Chestertown, Md, Us

Chestertown, Maryland, United States

Maryland, United States

Pasadena, Maryland

Maryland, United States

-Improve client relationships with PNC through proactive preparation for appointments and by discovering needs through the PNC conversation.-Create customer loyalty through active problem resolution and use of 5-star language.Uses knowledge of products and services to suggest beneficial solutions to clients, also building share of wallet.-Protect client information and accounts through proper use of security procedures.-Manage risk for PNC by following policy and protocol in all situations.

Chestertown, Maryland, United States

-Use extensive knowledge of products and solutions to help customers create financial stability-Responsible for handling and maintaining a cash drawer with large balances-Handle paperwork for new accounts, credit cards, loans, etc.-Handle inbound and outbound phone calls with a high rate of conversions-Stay up to date with industry training and protocol-Research client accounts in order to verify and assist with issues/questions

Anne Arundel County, Maryland, United States

- Meet with new clients to assess needs and recommendappropriate services. Maintains good standing relationships withexisting clientele.- Create and sends invoices to clients.- Collect payments/processes credit cards.- Design and implements marketing strategies to promote servicesand bring in new business.- Convert phone call and email inquiries into service enrollments.- Follow and complies with specific instructions regarding services.

Gibson Island, Maryland

- Greet, register, and assign rooms to members and guests.- Record guest charges and run the nightly audits.- Meet with Island Managers weekly to prepare for upcoming events and discuss hotel, dining, and club operations.- Coordinate with FOH and BOH staff to ensure the success of 75+ events per year.- Create and generate reports on event attendance, hotel occupancy, etc.- Make and confirm reservations through email or phone calls.- Answer inquiries pertaining to club services, event registration, and dining options.- Design menus and social media posts for club restaurants and events.- Collaborate with the Art Committee to organize and execute monthly art shows; promotes sales on and after opening night.