A Talent/HR Consulting company focused on supporting business owners achieve strong results by ensuring their organization's Talent is equipped and engaged to meet their vision.Working directly with each owner, I consult specifically to all things Talent, looking over the Talent journey of the company and the overall impact in the business. Support includes assessment of current state of the business, instructor-led class focused on developing Talent, 1-1 executive coaching for leaders, and Talent/HR system design and support. This long-term, holistic approach is designed to create lasting solutions rather than temporarily spike in improvement.

I currently serve in one of Chick-fil-A Corporate's premier development programs where I train and coach franchisee owners, business partners and corporate staff while supporting the business in other areas through redeployments. Below are some key highlights:Learning Development-Directed 40% of a blended 5-week redesign of Chick-fil-A's Leadership Development Program (LDP) blend redesign using an Agile(Scrum) framework, leading team to design operations and coaching content that aligned with stakeholder needs-Led a critical pivot for that redesign pilot, transforming a full week of in-field training to fully virtual training in 3 weeks which included our first International program participants Training and Facilitation-Trained 60+ new franchise owners and staff during their onboarding for 500 hours total in restaurant operations and brand standards-Trained and facilitated 40+ weeks of Learning Programs with over 90 LDP participants, 350 franchise owners, and numerous staff and Licensing partners (including achieving a perfect Facilitator Effectiveness score)Coaching and Talent Development-Led trainer onboarding and coached 30+ new trainers, personally designing theoretical models and job aids on feedback and coaching and New Trainer Development content, including the overall visual design of their onboarding-Provided direct coaching to 40+ experienced trainers, including designing and/or leading sessions on influential storytelling, feedback, and difficult discussionsProject Support-Designed reports with actionable success metrics and a comprehensive workspace with role-specific work hubs for our Production Throughput Consulting team, increasing productivity and visibility for us and Facilities and Equipment and vendor partners-Consulted to menu selection for 40+ Licensing locations-Provided restaurant insight for Digital Technology and Transformation, content editing for Corporate Communication, and virtual production for Learning Programs

Growing the new role of one at LakePoint, I finished the role serving on our senior leadership team for both stores where l supported and internally consulted to operations and talent while personally developing and leading a team of store directors to oversee our Talent, Marketing, and Catering efforts.-Created and led a new multi-store Employee Engagement department, creating vision and organizational structure including strategy, guiding principles, team structure and roles, and job descriptions-Lead a matrix-ed team of 17 Engagement leaders and team members to grow and maintain the cultural health of our stores, guiding the creation and implementation of team appreciation week, yearly cultural health survey, and value-championing videos.-Coached over 45+ operational leaders and 150+ team members, regularly directing leaders in-restaurant and executing 60+ performance evaluations -Oversaw the overall interview process, sourcing and interviewing candidates while designing talent acquisition tools like a how-to-interview guide and candidate tracking system.-Designed and implemented 45+ tools and guides for talent management, including a talent app, vision guide, values campaign, robust 360 communication system, and exit interviews.-Guided a team of marketing and catering directors, pushing for more defined data-driven evaluation of efforts.

I led as the Back-of-House Director where I directed a team of 8 kitchen leaders and 25+ staff and improved structure and development by designing the kitchen vision, structure, systems, and guides, implementing improvements on quality, production and food safety protocol.

I led the training for the Back-of-House, overseeing new hire training and executing a new, on-going training structure while implementing new procedures and processes for the Back-of-House, raising quality standards.

Restoring exterior car paint and dye while preparing cars for reconditioning.

Volunteering as a classroom mentor for a couple years, facilitating and coaching at-risk teens with the Teach One to Lead One program while supporting the company in mailings and other needs from time to time throughout the years.